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Video ConferencingWii Economics in the Contact CenterWii Economics in the Contact Center
This post was written by Jason Alley , lead consultant at Vanguard Communications . Last Tuesday night I called to see how my kids were doing at their grandparents' house over Spring Break. I was amused to discover my call had interrupted a fiercely competitive Wii bowling tournament...that my parents were willingly participating in! Those that know Bob and Erin Alley know they are far from the video gaming type. Or so we thought...