Put Your Customers First and Resolve Issues FastPut Your Customers First and Resolve Issues Fast
August 25, 2020
Sponsored by Amazon Web Services
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You can empower your contact center teams to deliver better customer service experiences by creating a unified console that combines phone, digital channels, and CRM data in a single view. Download the eBook to discover how Salesforce integrated with Amazon Connect, the fastest growing contact center solution, makes it possible for your agents to resolve issues quickly and save up to 80% compared to traditional call centers.
Read this eBook to learn how to:
Automate with AI-powered capabilities using out-of the-box machine learning
Save money with cost-effective pay-as-you-go services that enable omnichannel support for chat, SMS, email, and voice
Extract rich analytics and insights from every contact through speech, transcription, and more
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