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Human Connections in CrisisHuman Connections in Crisis
In this report, discover the role of customer service in fixing the societal 'connection deficit'
April 29, 2021
1 Min Read
Image: Julien Eichinger - stock.adobe.com
Sponsored by Genesys
Click to download the resource
In this report, Genesys explores how the COVID-19 pandemic has created a connection deficit in our society — and the role customer service can play in fixing it through empathy in action.
Get the report to learn how consumers want to interact with your agents — and what your company can do to provide empathetic experiences that increase brand loyalty.
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