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A Practical Guide to Mastering BotsA Practical Guide to Mastering Bots
Put bots at the center of your customer experience strategy — and see how much time you save.
June 16, 2021
1 Min Read
Image: tippapatt - stock.adobe.com
Sponsored by Genesys
Click to download the resource
Bots do more than automate self-service. When used strategically, chatbots elevate the customer experience (CX) and provide measurable gains for your business. And by taking on mundane, repetitive tasks, bots give your employees more time to focus on higher value conversations. Download the guide and learn how to:
Design a bot that does one thing extremely well
Encourage employees to take part in bot training
Measure results for continuous improvement
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