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December 24, 2024
A contributor called it last month and we’re confirming it with our own year in review – this is the year Teams took over UCaaS.
December 23, 2024
Expect an increased focus on AI and cybersecurity issues, the ability of the FCC to make and enforce policy top the list of likely changes in the new year.
December 20, 2024
A look back at some of the key trends in POTS, Gen AI security and workplace collaboration, as well as some insights on potential trends in 2025.
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Webinars
December 11, 2024
RingCentral
This webinar will explore the impact of AI-driven automation, assistance, and insights, demonstrating how they can enhance customer...
November 20, 2024
Nextiva
Join us for an engaging webinar that explores how AI is revolutionizing customer experience management in contact centers through seamless...
October 9, 2024
NICE
AI's potential to enhance customer interactions and address contact center staffing issues shows how people and copilots can work together...
