Brett’s Biography: Brett Weigl is Senior Vice President and General Manager, Digital, AI and Journey Analytics at Genesys. As a seasoned enterprise SaaS product management leader with more than 20 years in hi-tech, Brett oversees the company’s digital-first solutions for complete customer experience and AI across both digital and the contact center. Previously, Brett led the Digital Engagement product management team at Salesforce Service Cloud. Prior to Salesforce, Brett led product for social media engagement solutions at ExactTarget.