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Microsoft Celebrates 3 Years of Teams With EnhancementsMicrosoft Celebrates 3 Years of Teams With Enhancements

Capabilities like noise suppression, pop-out chat windows, offline support, and more are coming to Teams later this year.

Ryan Daily

March 19, 2020

2 Min Read
A Microsoft phone and laptop
Image: Daniel Krasoń - stock.adobe.com

Microsoft is blowing out the birthday candles for its team collaboration platform, Teams, and its users are getting the presents —  new capabilities, integrations, and offerings.

With this week’s announcement, Microsoft is building on top of “the strong foundation it set in place in 2019,” as Kevin Kieller, co-founder of enableUC, wrote in a recent “Taming Teams” post on No Jitter. Following this announcement, he shared: “The third-anniversary edition of Teams promises lots of behind-the-scenes optimization to improve performance, even on poor networks (even supporting disconnected use), and new AI features that suppress unwanted ‘work from home’ noises.”

 

In addition, the Teams frontline worker storyline is getting a boost with “feature-rich support,” and new Teams-certified devices will allow for more customizable meeting rooms, Kieller said.

 

Specifically, new Teams capabilities are

  • Real-time noise suppression, for blocking out background noise like the sound of typing

  • A raise hand feature, to let people in the meeting know when another participant has something to say

  • The Bookings app will allow providers to schedule, manage, and conducting virtual appointments

  • Pop out Teams chat windows, to allow users to move between conversations easier

  • Offline and low-bandwidth support, allowing users to read and respond to chat messages without an Internet connection

These capabilities will be available at an undesignated time later this year.

 

Microsoft also announced integrations, Teams certifications, a Teams phone offerings, and a new licensing option. The Teams-certified device ecosystem now includes Yealink’s VC210 video collaboration bar and the Bose 700 UC noise cancelling headphones

  • An integration with RealWear head-mounted devices will allow firstline workers across verticals to communicate and collaborate hands-free using Teams

  • Microsoft 365 Business Voice, giving small and midsized businesses the ability to turn Teams into a complete phone system

  • Microsoft 365 Enterprise licensing plan that includes additional options for firstline workers

In its three years, Microsoft has reported that Teams “has gone from zero to 44 million daily users,” added and enhanced many features, and built out a “robust device and application ecosystem,” Kieller said. How Teams will look in another three years is anyone’s guess, but these enhancements and offerings should be a taste of what’s to come — an emphasis on frontline workers and an enhanced user experience for all.

 

About the Author

Ryan Daily

Ryan Daily is an associate editor and blogger for No Jitter, Informa Tech's online community for news and analysis of the enterprise convergence/unified communications industry, and program coordinator for Enterprise Connect. In her editorial role, Ryan is responsible for creating and editing content, engaging social media audiences, and leading the brand's diversity and inclusion initiative. In addition to this role, Ryan assists with the programming and planning of the Enterprise Connect event.

 

Before coming to Informa, Ryan worked as an editor for Perfumer & Flavorist magazine, where she regularly contributed in-depth feature articles for the flavor and fragrance industry and played a crucial role in two industry-related events: World Perfumery Congress and Flavorcon. Before this, she worked at Hallmark Data Systems and developed landing and web pages for various B2B publications.

 

She earned her bachelor’s degree in English from Northern Illinois University and a master’s in writing and publishing from DePaul University. In her free time, Ryan enjoys going to live music events, running with her dog Iris, drawing, and watching movies.