Zultys Wins Global RolloutZultys Wins Global Rollout

Martin Engineering cited advantages of significantly lower total cost of ownership, better quality of service and cost-effective scalability.

Martin Engineering is a leading global supplier of bulk materials handling systems and processes with some 1,000 employees worldwide. They decided to shelf their ShoreTel system in favor of Zultys for advantages of significantly lower total cost of ownership, better quality of service and cost-effective scalability. Following the successful deployment of Zultys across offices in the United States and Mexico, the company plans to roll out Zultys to its full global operations base in 11 countries.

"We employ hundreds of people at offices scattered across 11 countries," said Wayne Roesner, Information Technology Manager at Martin Engineering. "Our phone system simply wasn't up to the task of providing the high-quality unified communications we needed for our global business units, and the cost to scale the system was beyond our budget."

After a full assessment of Martin Engineering's needs, leading Zultys partner Midland Communications created a Zultys IP telephony and Unified Communications solution that migrated all of the company's phone services to SIP trunking, delivering immediate cost savings. The “all in one” Zultys system architecture also enabled the company to slash its support and maintenance costs by 50 percent. In short, the revised system not only met current business needs and fully supported remote and mobile workers worldwide, but also provided a clear and cost-effective path to the system's expansion in the future.

For Martin Engineering, Zultys provides the overall best solution to ensure cost-effective scalability, communication and collaboration. Midland's installation of Zultys initially covered 500 employees through a redundant cluster of MX250 IP PBXs installed at the Neoposet, Illinois headquarters, with MX30 IP PBXs installed at facilities in Peoria, IL; Denver; Aspen, CO; Ozarks, MO; and a site in Mexico. Zultys IP phones are also installed at each site.

Zultys' easy-to-use, all-in-one solutions are fully integrated and require no third-party equipment, software or configuration, which eliminates new infrastructure costs. SIP-based communications support is included, as are features such as automatic call recording, integrated fax server, and comprehensive backup and recovery.

"We quickly realized that the Zultys solution was an ideal fit for Martin Engineering's needs," said Jason Smith, VP of Midland Communications. "Zultys' native SIP solution is efficient, powerful and flexible.

A full case study detailing Martin Engineering's switch to Zultys is available here. In the upcoming posts I’ll discuss what I found when looking under the hood of Zultys.