Sponsored By

Who's Your Cell Phone Talking To?Who's Your Cell Phone Talking To?

Opening up a Pandora's box of privacy issues.

Michael Finneran

April 8, 2011

2 Min Read
No Jitter logo in a gray background | No Jitter

Opening up a Pandora's box of privacy issues.

It appears there's a little more going on in mobile applications than consumers had bargained for. The Wall Street Journal is reporting that last December it tested 101 apps and found that 56 of them transmit the phone's unique device identifier or IMEI to companies without users' awareness or consent. Forty-seven apps transmitted the phone's location in some way, and five sent a user's age, gender and other personal details to outsiders.

Pandora, the popular Internet music site, transmitted information about a user's age, gender, and location, as well as the IMEI for the phone to various advertising networks in both the Android and iPhone versions of its app case. The age and gender information is collected when the user registers for Pandora's service.

Federal prosecutors in New Jersey are now investigating whether these smartphone applications illegally obtained or transmitted information about their users without proper disclosures. A quick check of Pandora's privacy policy does not seem to disclose the type of information the Journal found them to be transmitting.

In the "Simple to Understand" section they disclose:

* We use the information that we collect and you provide about yourself to personalize your PANDORA' internet radio experience through ads and social networking features.

* We track the music played on PANDORA' internet radio so that we can make sure artists and copyright owners get paid. We must report on listening in aggregate to music licensing agencies. These reports do not contain individual listener data.

* We track the music played on PANDORA' internet radio so that we can make sure artists and copyright owners get paid. We must report on listening in aggregate to music licensing agencies. These reports do not contain individual listener data.

Sounds downright "noble", but further down in the fine print they do mention the collection of device identifiers, and other non-personally identifiable data.

Pandora does provide a great service though I am only an occasional user (probably less so in the future), but it does give you pause. I have mixed feelings about whether ads specifically targeted at me are a good or a bad thing, and I guess that Pandora has to pay the rent somehow.

The probe apparently is focusing on whether app makers violated the Computer Fraud and Abuse Act, a law crafted to help prosecute hackers, which covers information stored on computers. It could be used to argue that app makers "hacked" into users' cell phones. The article goes on to say that cases like this rarely result in companies being charged with a crime though there is the possibility for civil suits.

As we consider mobile security threats, maybe we add this one to the list.

About the Author

Michael Finneran

Michael F. Finneran, is Principal at dBrn Associates, Inc., a full-service advisory firm specializing in wireless and mobility. With over 40-years experience in networking, Mr. Finneran has become a recognized expert in the field and has assisted clients in a wide range of project assignments spanning service selection, product research, policy development, purchase analysis, and security/technology assessment. The practice addresses both an industry analyst role with vendors as well as serving as a consultant to end users, a combination that provides an in-depth perspective on the industry.

His expertise spans the full range of wireless technologies including Wi-Fi, 3G/4G/5G Cellular and IoT network services as well as fixed wireless, satellite, RFID and Land Mobile Radio (LMR)/first responder communications. Along with a deep understanding of the technical challenges, he also assists clients with the business aspects of mobility including mobile security, policy and vendor comparisons. Michael has provided assistance to carriers, equipment manufacturers, investment firms, and end users in a variety of industry and government verticals. He recently led the technical evaluation for one of the largest cellular contracts in the U.S.

As a byproduct of his consulting assignments, Michael has become a fixture within the industry. He has appeared at hundreds of trade shows and industry conferences, and helps plan the Mobility sessions at Enterprise Connect. Since his first piece in 1980, he has published over 1,000 articles in NoJitter, BCStrategies, InformationWeek, Computerworld, Channel Partners and Business Communications Review, the print predecessor to No Jitter.

Mr. Finneran has conducted over 2,000 seminars on networking topics in the U.S. and around the world, and was an Adjunct Professor in the Graduate Telecommunications Program at Pace University. Along with his technical credentials, Michael holds a Masters Degree in Management from the J. L. Kellogg Graduate School of Management at Northwestern University.