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HP seems to be methodically piecing together the elements they will need to become a significant player in the unified communications market.

Michael Finneran

February 10, 2011

3 Min Read
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HP seems to be methodically piecing together the elements they will need to become a significant player in the unified communications market.

Living up to a prediction many of us made when HP acquired Palm last April, the company has introduced a tablet computer and two smartphones based on the WebOS developed by Palm. With these introductions, HP is reentering a mobile device marketplace that is even more crowded and more competitive than what we had last year. However, HP might be pursuing a different track in the smartphone market and one that is aimed primarily at the enterprise.

HP seems to be methodically piecing together the elements they will need to become a significant player in the unified communications market. In May 2009, HP and Microsoft announced a four-year, $180 million global initiative to work together to deliver integrated unified communications (UC) and collaboration solutions. That combination of HP’s solid infrastructure products and massive professional services business with Microsoft’s Lync UC solution could be a killer combination, but how does webOS fit in? Or Microsoft’s own Phone 7 operating system for that matter?

The new products include the 9.7-inch TouchPad tablet (click here for larger image) that features a 1024x768 resolution touchscreen (same as the iPad), Qualcomm Snapdragon dual-CPU 1.2-GHz processor and 16 or 32GB storage. When released late this summer, the device will features Wi-Fi communications with 3G/4G models to follow later. The HP Synergy feature will allow for syncing contacts and messages across social networking and mail accounts.

While the tablet had been expected, the real surprise was two new webOS smartphones. The business-focused HP Pre3 (click here for larger image) has a 3.58-inch touchscreen, 1.4-GHz processor and slide-out keyboard. The phone supports encrypted data and business mail, VPNs, integrated SMS and instant messaging, video calling with a 1.3MP camera, multi-tasking, 8 or 16GB storage and Wi-Fi sharing. One nifty feature is the ability to share and pair content between webOS phone and the TouchPad, simply by tapping the phone on the tablet.

Inexplicably, HP is also introducing a phone for the consumer market. The HP Veer (click here for larger image) is "the size of a credit card", with a 2.57-inch touchscreen, slide-out keyboard and 800 MHz processor. It comes with Wi-Fi sharing, GPS, multimedia player, 8GB storage and a 5-megapixel camera. The Veer will launch first in the spring, followed by the Pre in the summer and the TouchPad later in the summer.

As we have all come to learn, consumer mobile devices live or die based on the "apps", and HP announced an expansion of its webOS app store, including an Amazon Kindle app for the TouchPad. Even when these mobile device manufacturers announce an "enterprise device", they can't help but slide into consumer apps.

The announcement couldn't have come at a better time for us. Arthur Filip, HP’s Vice President and General Manager for Technology Services Consulting, Enterprise Businesses will be giving one of the keynotes at Enterprise Connect in Orlando next month. At that time we should get a petty good look at what HP is planning for the UC space, and where these mobile devices fit into that vision. We'll keep you posted.

About the Author

Michael Finneran

Michael F. Finneran, is Principal at dBrn Associates, Inc., a full-service advisory firm specializing in wireless and mobility. With over 40-years experience in networking, Mr. Finneran has become a recognized expert in the field and has assisted clients in a wide range of project assignments spanning service selection, product research, policy development, purchase analysis, and security/technology assessment. The practice addresses both an industry analyst role with vendors as well as serving as a consultant to end users, a combination that provides an in-depth perspective on the industry.

His expertise spans the full range of wireless technologies including Wi-Fi, 3G/4G/5G Cellular and IoT network services as well as fixed wireless, satellite, RFID and Land Mobile Radio (LMR)/first responder communications. Along with a deep understanding of the technical challenges, he also assists clients with the business aspects of mobility including mobile security, policy and vendor comparisons. Michael has provided assistance to carriers, equipment manufacturers, investment firms, and end users in a variety of industry and government verticals. He recently led the technical evaluation for one of the largest cellular contracts in the U.S.

As a byproduct of his consulting assignments, Michael has become a fixture within the industry. He has appeared at hundreds of trade shows and industry conferences, and helps plan the Mobility sessions at Enterprise Connect. Since his first piece in 1980, he has published over 1,000 articles in NoJitter, BCStrategies, InformationWeek, Computerworld, Channel Partners and Business Communications Review, the print predecessor to No Jitter.

Mr. Finneran has conducted over 2,000 seminars on networking topics in the U.S. and around the world, and was an Adjunct Professor in the Graduate Telecommunications Program at Pace University. Along with his technical credentials, Michael holds a Masters Degree in Management from the J. L. Kellogg Graduate School of Management at Northwestern University.