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VoiceCon Tutorial: Terry's TroubleshootingVoiceCon Tutorial: Terry's Troubleshooting

DHCP is another of the many ways that your data network architecture can wind up affecting your IP telephony performance.

Eric Krapf

February 25, 2009

2 Min Read
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DHCP is another of the many ways that your data network architecture can wind up affecting your IP telephony performance.

One of the things that dawned on me as I was reviewing the crush of presentations coming for VoiceCon is that we need to do a better job of making this great content part of the ongoing dialogue in the industry. Even if you attend the conference, you have to pick between four sessions.So what I'm going to try here at No Jitter is to post some snippets of presentations, both to give you a flavor of what's coming up at the show, and also, hopefully, to introduce some concepts and open up dialogue on technical and market issues.

I want to start with the tutorial Terry Slattery's going to do on "VOIP Troubleshooting, Monitoring & Metrics." Terry's quite simply the best person we know to give a half-day tutorial on this topic, and we're delighted that he's signed up to do this first-ever tutorial. It's a detailed, intense course on the various sources of trouble in a network, so I decided to pick out one discrete technical issue and show you how Terry's going to explain it.

Of the many potential mis-configurations that can lead to trouble on an IP telephony network, one stems from problems with DHCP implementation. Another reason why I picked out this particular issue is that it's new to IP, and so it's useful to get up to speed on if you're still moving through your pilots or deployment.

Here are Terry's slides on DHCP and IPT:

VoiceCon Troubleshooting TutorialView more presentations from ekrapf. (tags: ip telephony)

As you can see, this is another of the many ways that your data network architecture can wind up affecting your IP telephony performance.

Terry's tutorial is scheduled for Monday, March 30 at VoiceCon Orlando. You can find out more about it here, and about Terry here, and his company here.DHCP is another of the many ways that your data network architecture can wind up affecting your IP telephony performance.

About the Author

Eric Krapf

Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect.s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community.s daily news and analysis website.
 

Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry.
 

Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.