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Terms of Service and Acceptable Use Policies are licenses to kill growth, competitiveness and restrict users while maintaining unfair pricing practices that remain from old generation thinking.

Matt Brunk

January 25, 2010

2 Min Read
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Terms of Service and Acceptable Use Policies are licenses to kill growth, competitiveness and restrict users while maintaining unfair pricing practices that remain from old generation thinking.

Three specific conditions that violate Verizon's TOS under the Acceptable Use Policy (AUP) are:(e) post off-topic information on message boards, chat rooms or social networking sites,

(i) generate excessive amounts of email or other Internet traffic,

(j) use the Service to violate any rule, policy or guideline of Verizon Considering these infractions, and since they lack published metrics, Verizon seems again to have free rein over its customers. Then, since the definitions are so broad, is it fair to say that Verizon is showing their teeth?

Maybe this post is considered off-topic enough for reprisal from Verizon. But then Verizon could easily determine that my SIP trunks (24x7 keep alive packets) are generating excessive traffic and they could warrant blocking my carrier to terminate my cheap SIP trunk calls. The real kicker comes with: I don't know every rule, policy or guideline (item j) of Verizon since they haven't made them all available to me and if even I did, you can guess my response.

While the FCC ponders over Net Neutrality and other Internet related legislation and dockets, I think one sure fire way to get carriers fired up is to mention an Internet Customer Bill of Rights. The carriers aren't your best friends and they will continue to use every method available to suck the money out of consumer pockets and drain as much money from business as possible. To make matters worse, Capital Hill and the FCC will ponder that the IP network can become their next cash cow for taxes. The State and local governments are likely to follow too.

No matter what, we all need transport and we all need or will want more bandwidth. Nobody likes getting stuck on the runway midstream and what's even worse is getting nailed at the gate and often enough it's at both ends. The carriers can no longer have it both ways. Terms of Service and Acceptable Use Policies are licenses to kill growth, competitiveness and restrict users while maintaining unfair pricing practices that remain from old generation thinking, regulations and policies that must give way to new thinking.Terms of Service and Acceptable Use Policies are licenses to kill growth, competitiveness and restrict users while maintaining unfair pricing practices that remain from old generation thinking.

About the Author

Matt Brunk

Matt Brunk has worked in past roles as director of IT for a multisite health care firm; president of Telecomworx, an interconnect company serving small- and medium-sized enterprises; telecommunications consultant; chief network engineer for a railroad; and as an analyst for an insurance company after having served in the U.S. Navy as a radioman. He holds a copyright on a traffic engineering theory and formula, has a current trademark in a consumer product, writes for NoJitter.com, has presented at VoiceCon (now Enterprise Connect) and has written for McGraw-Hill/DataPro. He also holds numerous industry certifications. Matt has manufactured and marketed custom products for telephony products. He also founded the NBX Group, an online community for 3Com NBX products. Matt continues to test and evaluate products and services in our industry from his home base in south Florida.