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SIP Trunking, Media Gateway and VoIP Access Services: Market NumbersSIP Trunking, Media Gateway and VoIP Access Services: Market Numbers

The enterprise media gateway market experienced decelerating growth in both ports shipped and revenues in 2008; by 2010 the market is likely to grow.

Melanie Turek

November 17, 2009

3 Min Read
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The enterprise media gateway market experienced decelerating growth in both ports shipped and revenues in 2008; by 2010 the market is likely to grow.

There's been plenty of talk about SIP trunking in the market and on NoJitter (see Gary's latest, a summary of the VoiceCon session on the issue), so why shouldn't I weigh in? This week, I'll be participating in a webinar on the topic, along with AT&T and Network Equipment Technologies (NET); we'll discuss SIP trunking as a cost-effective alternative to traditional PSTN connections; the challenges of integration and interoperability; and lessons learned from SIP-PSTN integration into environments such as Microsoft Office Communications Server 2007 R2.I hope you'll join me for the webinar on Thursday 11/19 at 1pm ET; just register here. In the meantime, here are some data points from Frost & Sullivan's latest research on media gateways, a market that is expected to be impacted by the growth in SIP trunking over the next several years. The report was written by my colleague Elka Popova, and clients can download it here.

The enterprise media gateway market experienced decelerating growth in both ports shipped and revenues in 2008; port shipment growth rates declined from about 30 percent in 2007 to about 10 percent in 2008, and revenue growth rates declined from about 27 percent in 2007 to 5 percent in 2008. Contributing factors for the deceleration include increasing market saturation and maturity, as well as the economic downturn. As IP telephony shipments slowed, vendors saw limited demand for their gateway products. We anticipate the gateway market to end the year with a negative growth rate of about -15 percent in terms of ports shipped and -19 percent in terms of revenues.

By 2010 the market is likely to grow, driven by mass adoption of IP telephony, branch office integration, and solid growth rates in the SIP trunking and UC markets. Due to market maturity and rapidly improving SIP interoperability among vendors and service providers, annual growth rates are likely to peak in 2011 and 2012.

In 2008, toll bypass and IP telephony still accounted for more than 80 percent of the total ports shipped, but their share is likely to decline going forward as SIP trunking and application integration drive new demand for gateway functionality. IP-based applications such as contact center, conferencing and unified messaging have created new opportunities for gateway vendors, as these applications must be integrated with premise-based telephony infrastructure and with carrier TDM networks.

VoIP and SIP trunking services are gaining traction as they deliver cost savings to companies with both TDM and IP telephony infrastructure. At the same time, service providers are using VoIP access services to deliver advanced capabilities such as network-based FMC, voicemail and auto attendant, and voice VPNs with abbreviated dialing across multiple sites. Since the majority of the installed telephony infrastructure is still TDM, and interoperability with IP telephony platforms is limited, the growing penetration of VoIP trunking services will be highly correlated with demand for gateway functionality.

Indeed, application integration is likely to account for a growing percentage-anywhere from 10 percent to 15 percent-of total ports shipped over the next five to six years. The increasing availability of VoIP access and SIP trunking services will drive demand for the gateways required to connect to both TDM and IP telephony CPE.The enterprise media gateway market experienced decelerating growth in both ports shipped and revenues in 2008; by 2010 the market is likely to grow.

About the Author

Melanie Turek

Melanie Turek is Vice President, Research at Frost & Sullivan. She is a renowned expert in unified communications, collaboration, social networking and content-management technologies in the enterprise. For 15 years, Ms. Turek has worked closely with hundreds of vendors and senior IT executives across a range of industries to track and capture the changes and growth in the fast-moving unified communications market. She also has in-depth experience with business-process engineering, project management, compliance, and productivity & performance enhancement, as well as a wide range of software technologies including messaging, ERP, CRM and contact center applications. Ms. Turek writes often on the business value and cultural challenges surrounding real-time communications, collaboration and Voice over IP, and she speaks frequently at leading customer and industry events.Prior to working at Frost & Sullivan, Ms. Turek was a Senior Vice-President and Partner at Nemertes Research. She also spent 10 years in various senior editorial roles at Information Week magazine. Ms. Turek graduated cum laude with BA in Anthropology from Harvard College. She currently works from her home office in Steamboat Springs, Colorado.