Re-Imagining the Mobile EnterpriseRe-Imagining the Mobile Enterprise

In this sponsored post, Mitel discusses why the time has come for enterprises to look at the mobile evolution not just to virtualize, but revolutionize.

The business communications landscape is evolving significantly with technology, driven by smartphones, enabled by IP networks, and advanced by new ways of working.

People are bringing their mobile phones and tablets to the office, and the advent of bring your own device (BYOD) and bring your own plan (BYOP) is changing IT costs and mobile strategies for businesses across the globe. While most people do many things on their smartphones, Millennials (who make up one third of the world's population) do almost everything on their screens of choice -- phones, tablets, watches, and TVs. This creates the opportunity for enterprises to rethink and recreate internal and external processes with mobile-first approaches.

Layering in M2M, IoT, and Big Data
But the mobile enterprise doesn't end with simple mobile phones. Combining mobile advances with the growth of machine-to-machine (M2M) and Internet of Things (IoT) means that enterprises can redesign processes and new customer experiences, adding personalized and contextual elements. Add in big data analytics, and customer experiences can reach an entirely new level as evidenced in advanced contact centers.

Bring on Real Time
The adoption of IP underlies the intersection of real-time communications between mobile and fixed carriers and today's connected enterprise.

Real-time communications services bridge the convergence of communications -- fixed, mobile, and enterprise -- and cloud. They allow operators and enterprises alike to extend experiences between domains. That means an employee can use the same business-critical voice and collaboration services at work as he or she uses on a mobile network, and enjoy the same services regardless of location.

The game changer is the seamless experience across both enterprise and wireless networks for the user.

It's time for enterprises to look at the mobile evolution not just to virtualize, but revolutionize. The transformation to all-IP LTE, driven by software virtualization, cloud, and access like Wi-Fi, will impact every aspect of the mobile and enterprise ecosystem.

Deploying a New Technology Culture
Deployment models are changing from communications software installed on premises to software purchased on demand from the cloud. With cloud-based services offering a diverse set of voice features, unified communications, and collaboration applications, enterprises have a wide range of choices and flexible deployment models to meet their unique communications requirements.

Employees will no longer accept a culture of fragmentation for unified communications, but will look for opportunities to collaborate, and work more efficiently, effectively, and seamlessly. Employees will look for a truly mobile enterprise.

Mobile + Enterprise + Cloud = Mobile Enterprise
Software-based, all-IP networks are sharing common enablers across consumer and enterprise services, eliminating process barriers. It's all coming together to provide new services while driving cost and inefficiency out of the system.

If you'd like to learn more about Mitel's vision of the mobile enterprise, a mobile-first, cloud-enabled, and Millennial-focused world in which the smartphone optimizes traditional enterprise services such as rich voice, video, and collaboration, click here.