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Permira and Alcatel-Lucent Enterprise: Writing on the Wall?Permira and Alcatel-Lucent Enterprise: Writing on the Wall?

It seems only private equity firms have an appetite for taking on a large legacy installed base.

Sheila McGee-Smith

July 31, 2011

2 Min Read
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It seems only private equity firms have an appetite for taking on a large legacy installed base.

As we head into the dog days of August, it increasingly looks like the last order of business before summer holidays at Alcatel-Lucent will be disposition of its enterprise business unit. Much as a purchase by HP, posited by me in April, might have made for an interesting combination, it appears the winds of change are strongly favoring a private equity buyout.

Like Avaya, Siemens and Nortel before them, it seems only private equity firms have an appetite for taking on a large legacy installed base. They see opportunity. More so in Europe than in the US, companies have postponed the inevitable move to IP/SIP enterprise telephony solutions. These laggards now find themselves in a position where rising maintenance costs and an inability to economically add new features (e.g., mobility and video) will compel them to act.

So why didn't another enterprise telephony vendor, say Cisco, snap up Alcatel-Lucent Enterprise and move all those customers to a new platform? For one, Cisco has been steadily gaining market share in this space for ten years; they don't have to buy share. Second, buying the base implies creating often complex, multi-year migration scenarios (think Avaya/Nortel) for the existing customers. Cisco has often been able to get companies to forklift-upgrade with just modest enticements (e.g., competitive buyback offers).

A private equity company seriously considering the purchase of ALU Enterprise might believe that the roadmap ALU-E has put together will not only be compelling to existing customers but will be able to gain share from others players. This would seem to have been the rationale of Silver Lake/TPG and The Gores Group.

But given the lack of success to date of these private equity ventures into enterprise telephony, perhaps Permira, rumored to be the leading contender among buyers, has another strategy in mind. An article quotes the managing director of a small private equity firm: "The industry has a sort of PR campaign going that says we're good for companies. We present ourselves as a hope for troubled companies, someone they can turn to. That's all well and good, and it's often true, but we're there to find value and make money. Period."

Will Permira (or some other private equity company) be willing to do what Alcatel-Lucent seems unwilling to do, break-up the ALU-E components and sell them off separately? Even if a deal is announced this week, it may be years before this story completely plays out.

About the Author

Sheila McGee-Smith

Sheila McGee-Smith, who founded McGee-Smith Analytics in 2001, is a leading communications industry analyst and strategic consultant focused on the contact center and enterprise communications markets. She has a proven track record of accomplishment in new product development, competitive assessment, market research, and sales strategies for communications solutions and services.

McGee-Smith Analytics works with companies ranging in size from the Fortune 100 to start-ups, examining the competitive environment for communications products and services. Sheila's expertise includes product assessment, sales force training, and content creation for white papers, eBooks, and webinars. Her professional accomplishments include authoring multi-client market research studies in the areas of contact centers, enterprise telephony, data networking, and the wireless market. She is a frequent speaker at industry conferences, user group and sales meetings, as well as an oft-quoted authority on news and trends in the communications market.

Sheila has spent 30 years in the communications industry, including 12 years as an industry analyst with The Pelorus Group. Early in her career, she held sales management, market research and product management positions at AT&T, Timeplex, and Dun & Bradstreet. Sheila serves as the Contact Center Track Chair for Enterprise Connect.