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Future of the "IT" Organization?Future of the "IT" Organization?

From the comments to Brian's latest post , commenter AS147 offers up a really great portrait of an enterprise juggling the issues around implementing IP telephony, with its relatively mundane concerns like Message Waiting Indicators, while also preparing for UC. Read the whole thing. Of particular interest to me was this aside:

Eric Krapf

August 19, 2008

1 Min Read
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From the comments to Brian's latest post, commenter AS147 offers up a really great portrait of an enterprise juggling the issues around implementing IP telephony, with its relatively mundane concerns like Message Waiting Indicators, while also preparing for UC. Read the whole thing. Of particular interest to me was this aside:

From the comments to Brian's latest post, commenter AS147 offers up a really great portrait of an enterprise juggling the issues around implementing IP telephony, with its relatively mundane concerns like Message Waiting Indicators, while also preparing for UC. Read the whole thing. Of particular interest to me was this aside:

Our company no longer has a Messaging group and a Network group; we have a UC group. This now includes Exchange email, Unity Voicemail, OCS, traditional VOIP and traditional Video conferencing etc.

I'm hearing more anecdotal reports of this kind of reorganization or consolidation, bringing together groups like Messaging and Network (the latter of which, in AS147's case, seems to have itself been a consolidation of Network and Telecom). There are other relevant stakeholders that need to be brought into the process: Potentially those who run directories; other apps that might get integrated, like Oracle; and of course internal app development. And business units.

So what's happening in your enterprise? Is there much activity around the idea of reorganizing or at least opening up channels of communication?

About the Author

Eric Krapf

Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect.s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community.s daily news and analysis website.
 

Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry.
 

Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.