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Medtronic SIP Trunking Case Study: Part 2Medtronic SIP Trunking Case Study: Part 2

Gain from their "Lessons Learned," including detail on Call Flow Mapping and Delayed Offer vs. Early Offer.

Eric Krapf

May 11, 2010

1 Min Read
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Gain from their "Lessons Learned," including detail on Call Flow Mapping and Delayed Offer vs. Early Offer.

Here's the second part of our Slidecast featuring Jim Allen of Medtronic, a medical device manufacturer. The portion below focuses on "Lessons Learned" from Medtronic's SIP Trunking deployment, and it includes a detailed discussion of Call Flow Mapping with SIP Trunks, as well as a technical challenge called "Delayed Offer vs. Early Offer." Check it out below, and check out the first half of this Slidecast here.

SIP Trunking Case Study (Medtronic) Part 2View more webinars from ekrapf.

Gain from their "Lessons Learned," including detail on Call Flow Mapping and Delayed Offer vs. Early Offer.

About the Author

Eric Krapf

Eric Krapf

Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect.s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community.s daily news and analysis website.
 

Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry.
 

Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.

See more from Eric Krapf

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