Siemens OpenScape FusionSiemens OpenScape Fusion

OpenScape Fusion offers packaged integrations that help simplify integration of real-time communications solutions with other business applications.

The big story today at VoiceCon was Siemens Enterprise Communications Best of VoiceCon Award for OpenScape UC Server 2010. An important aspect of the product, and one that I'm sure helped convince the judges of the product's merit, is OpenScape Fusion. Similar in some ways to Avaya's Agile Communications Environment (ACE), OpenScape Fusion offers packaged integrations that help simplify integration of real-time communications solutions with other business applications.Different from Avaya, Siemens has chosen to include pieces of OpenScape Fusion in its OpenScape UC packages. There are four levels of OSUC Server 2010 package: Migration, Entry, Standard and Advanced. The Standard package includes OpenScape Fusion Groupware plug-ins, e.g., Microsoft Outlook or IBM Lotus Notes. The Advanced package adds OpenScape Fusion Plug-Ins and Connectors, e.g., connection to web collaboration tools such as Cisco WebEx, IBM Lotus Sametime or Microsoft Live Meeting.

In this video from the VoiceCon show floor, Gonsalo Moraishe and Paul Maddison of Siemens discuss OpenScape Fusion and one of the integrations that was accomplished using Fusion tools--the OpenScape Contact Center with Twitter demoed during Mark Straton's keynote address on Tuesday.

Read more: http://www.fiercetelecom.com/press_releases/siemens-enterprise-communications-announces-openscape-uc-server-2010-edition#ixzz0j9Pmfv53OpenScape Fusion offers packaged integrations that help simplify integration of real-time communications solutions with other business applications.