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Learn about new networking protocols, hardware, and software that enhance connectivity, speed, and security.","breadcrumbs",[684,686,687],{"_54":685,"_111":538},"/",{"_111":196,"_54":197},{"_111":204,"_54":205},"newsletterSignUpPromo","pagination",{"_691":692,"_693":694},"totalCount",29,"currentPage",21,"contents",[697,721,735,749,759,773,784,795,806,817,831,842,856,870,884,895,906,917,928,939,950,963,974,988,999,1010,1021,1035,1045,1056,1070,1080,1091,1105,1116],{"_166":167,"_147":698,"_168":699,"_153":705,"_155":705,"_158":706,"_707":708,"_160":152,"_161":709,"_163":152,"_156":710,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":715,"_719":720},{"_149":152,"_151":152},[700],{"_52":701,"_172":702,"_174":703,"_704":152},"Zeus Kerravala","/author/zeus-kerravala","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltfb29dc490e24b3ee/673c5ffd6d8f90d266235d62/ZeusKerravala_102x102.jpg","role","BYOD, Multimedia Drive Need for Better Network Management","/network-technology/byod-multimedia-drive-need-for-better-network-management","linkAttrs",{},"Oct 8, 2012","Management tools haven't kept up, which is why so many IT managers describe scenarios where everything on the dashboard is \"green,\" and yet stuff isn't working.","articleBodyJsonSummary","normal",1,"paidGating",{"_716":24,"_717":718},"paidContent","paidProductTaxonomy",[],"articleSize","big",{"_166":167,"_147":722,"_168":723,"_153":728,"_155":728,"_158":729,"_707":730,"_160":152,"_161":731,"_163":152,"_156":732,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":733,"_719":720},{"_149":152,"_151":152},[724],{"_52":725,"_172":726,"_174":727,"_704":152},"Matt Brunk","/author/matt-brunk","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd46cf0f6729072ec/673c5ffe08af77acbb54de84/MattBrunk-60x74_2.jpg","Converged Networks: Monitoring","/network-technology/converged-networks-monitoring",{},"Oct 1, 2012","Dependence upon providers and SLAs without accountability won't resolve issues, and thus network performance won't improve.",{"_716":24,"_717":734},[],{"_166":167,"_147":736,"_168":737,"_153":742,"_155":742,"_158":743,"_707":744,"_160":152,"_161":745,"_163":152,"_156":746,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":747,"_719":720},{"_149":152,"_151":152},[738],{"_52":739,"_172":740,"_174":741,"_704":152},"Terry Slattery","/author/terry-slattery","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt93e8d1c6e0d0f054/673c601175e69edb045aa581/Terry2.jpg","Want a Five-Nines Network? (Part 3)","/network-technology/want-a-five-nines-network-part-3-",{},"Sep 20, 2012","Network monitoring is essential for detecting failures in a resilient network as well as providing insight into how well the network is running and where it could be improved.",{"_716":24,"_717":748},[],{"_166":167,"_147":750,"_168":751,"_153":753,"_155":753,"_158":754,"_707":755,"_160":152,"_161":745,"_163":152,"_156":756,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":757,"_719":720},{"_149":152,"_151":152},[752],{"_52":725,"_172":726,"_174":727,"_704":152},"Converged Networks: Pointing the Finger","/network-technology/converged-networks-pointing-the-finger",{},"if you find yourself pointing the finger at another party, point a probe in the right direction and take an assessment instead.",{"_716":24,"_717":758},[],{"_166":167,"_147":760,"_168":761,"_153":766,"_155":766,"_158":767,"_707":768,"_160":152,"_161":769,"_163":152,"_156":770,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":771,"_719":720},{"_149":152,"_151":152},[762],{"_52":763,"_172":764,"_174":765,"_704":152},"Michael Finneran","/author/michael-finneran","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltd98edd2d209b506a/673c5ffc47074326220356b0/Finneran_Michael.jpg","Wi-Fi's Role in Mobile UC","/network-technology/wi-fi-s-role-in-mobile-uc",{},"Sep 19, 2012","Used correctly, Wi-Fi can play an increasingly important role in delivering mobile UC.",{"_716":24,"_717":772},[],{"_166":167,"_147":774,"_168":775,"_153":777,"_155":777,"_158":778,"_707":779,"_160":152,"_161":780,"_163":152,"_156":781,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":782,"_719":720},{"_149":152,"_151":152},[776],{"_52":701,"_172":702,"_174":703,"_704":152},"Aerohive Gives Away its Bonjour Gateway","/network-technology/aerohive-gives-away-its-bonjour-gateway",{},"Sep 18, 2012","A good move for Aerohive but a better move for any company out there that wants to leverage Bonjour for Apple-specific services.",{"_716":24,"_717":783},[],{"_166":167,"_147":785,"_168":786,"_153":788,"_155":788,"_158":789,"_707":790,"_160":152,"_161":791,"_163":152,"_156":792,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":793,"_719":720},{"_149":152,"_151":152},[787],{"_52":725,"_172":726,"_174":727,"_704":152},"Converged Networks: Finding Trouble","/network-technology/converged-networks-finding-trouble",{},"Sep 14, 2012","Instead of focusing only on restoring service, you may need to redirect your attention toward also improving service to prevent future outages or failures.",{"_716":24,"_717":794},[],{"_166":167,"_147":796,"_168":797,"_153":799,"_155":799,"_158":800,"_707":801,"_160":152,"_161":802,"_163":152,"_156":803,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":804,"_719":720},{"_149":152,"_151":152},[798],{"_52":739,"_172":740,"_174":741,"_704":152},"Want a Five-Nines Network? (Part 2)","/network-technology/want-a-five-nines-network-part-2-",{},"Aug 30, 2012","Building and running a good test lab is a key ingredient in your plan for maintaining high availability.",{"_716":24,"_717":805},[],{"_166":167,"_147":807,"_168":808,"_153":810,"_155":810,"_158":811,"_707":812,"_160":152,"_161":813,"_163":152,"_156":814,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":815,"_719":720},{"_149":152,"_151":152},[809],{"_52":763,"_172":764,"_174":765,"_704":152},"LTE and Ubiquitous Public Wi-Fi: Fast Track to Mobile UC&C?","/network-technology/lte-and-ubiquitous-public-wi-fi-fast-track-to-mobile-uc-c-",{},"Aug 21, 2012","Higher capacity wireless services could offer a new model of UC&C that defines a new type of mobile UC and skirts the obstacles faced in the current model.",{"_716":24,"_717":816},[],{"_166":167,"_147":818,"_168":819,"_153":824,"_155":824,"_158":825,"_707":826,"_160":152,"_161":827,"_163":152,"_156":828,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":829,"_719":720},{"_149":152,"_151":152},[820],{"_52":821,"_172":822,"_174":823,"_704":152},"Gary Audin","/author/gary-audin","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt279000b904b6fcab/673c5ffd50c1f2901d257b28/GaryAudin_102x102.jpeg","802.11ac: Another Wireless Standard to Adopt","/network-technology/802-11ac-another-wireless-standard-to-adopt",{},"Aug 20, 2012","The standard offers theoretical speeds ranging from 6.5 Mbps to 866.7 Mbps.",{"_716":24,"_717":830},[],{"_166":167,"_147":832,"_168":833,"_153":835,"_155":835,"_158":836,"_707":837,"_160":152,"_161":838,"_163":152,"_156":839,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":840,"_719":720},{"_149":152,"_151":152},[834],{"_52":725,"_172":726,"_174":727,"_704":152},"Deploying 802.11n WiFi","/network-technology/deploying-802-11n-wifi",{},"Aug 14, 2012","We've been busy doing site surveys and hashing out what's wrong with campus Wi-Fi networks that we've been reviewing.",{"_716":24,"_717":841},[],{"_166":167,"_147":843,"_168":844,"_153":849,"_155":849,"_158":850,"_707":851,"_160":152,"_161":852,"_163":152,"_156":853,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":854,"_719":720},{"_149":152,"_151":152},[845],{"_52":846,"_172":847,"_174":848,"_704":152},"Tom Nolle","/author/tom-nolle","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt46b2870da7a9b3bc/673c60034e1fdd7ac0c8afff/TomNollle_Headshot2017.jpg","Is Virtual Networking Really New Networking?","/network-technology/is-virtual-networking-really-new-networking-",{},"Aug 13, 2012","To really revolutionalize networking, virtual networks need to be an underlay or an inlay, not just another type of overlay.",{"_716":24,"_717":855},[],{"_166":167,"_147":857,"_168":858,"_153":863,"_155":863,"_158":864,"_707":865,"_160":152,"_161":866,"_163":152,"_156":867,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":868,"_719":720},{"_149":152,"_151":152},[859],{"_52":860,"_172":861,"_174":862,"_704":152},"Marty Parker","/author/marty-parker","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7f7a7ae7360affeb/673c6001e8c616f943d9863f/Marty.jpg","Cisco Pricing Options: Accurate Requirements Save Big Bucks","/network-technology/cisco-pricing-options-accurate-requirements-save-big-bucks",{},"Aug 8, 2012","By knowing exactly how your enterprise works, you can mix and match Cisco pricing structures to get the best deal on software licenses.",{"_716":24,"_717":869},[],{"_166":167,"_147":871,"_168":872,"_153":877,"_155":877,"_158":878,"_707":879,"_160":152,"_161":880,"_163":152,"_156":881,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":882,"_719":720},{"_149":152,"_151":152},[873],{"_52":874,"_172":875,"_174":876,"_704":152},"Bob Emmerson","/author/bob-emmerson","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blta342da72e4a6327f/673c60105ae4660316314073/emmerson5062.jpg","Mobility Drives Software Defined Networking","/network-technology/mobility-drives-software-defined-networking",{},"Aug 6, 2012","Mobile network operators and mobile data have emerged as the key drivers of SDN, closely followed by data consolidation.",{"_716":24,"_717":883},[],{"_166":167,"_147":885,"_168":886,"_153":888,"_155":888,"_158":889,"_707":890,"_160":152,"_161":891,"_163":152,"_156":892,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":893,"_719":720},{"_149":152,"_151":152},[887],{"_52":739,"_172":740,"_174":741,"_704":152},"Want a Five-Nines Network?","/network-technology/want-a-five-nines-network-",{},"Jul 29, 2012","How can you get close to this? Most networks blow that figure in the first month. Here are some tips to build the foundation.",{"_716":24,"_717":894},[],{"_166":167,"_147":896,"_168":897,"_153":899,"_155":899,"_158":900,"_707":901,"_160":152,"_161":902,"_163":152,"_156":903,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":904,"_719":720},{"_149":152,"_151":152},[898],{"_52":305,"_172":306,"_174":307,"_704":152},"Wireless Funds Can Be Used to Subsidized Broadband, Court Rules","/network-technology/wireless-funds-can-be-used-to-subsidized-broadband-court-rules",{},"Jul 25, 2012","The issue involved the Universal Service Fund, which aims to spread broadband deployment.",{"_716":24,"_717":905},[],{"_166":167,"_147":907,"_168":908,"_153":910,"_155":910,"_158":911,"_707":912,"_160":152,"_161":913,"_163":152,"_156":914,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":915,"_719":720},{"_149":152,"_151":152},[909],{"_52":701,"_172":702,"_174":703,"_704":152},"Cisco Puts Its UC Money Where Its Mouth Is","/network-technology/cisco-puts-its-uc-money-where-its-mouth-is",{},"Jul 5, 2012","The company has talked about simplification and interoperability for a while now, so it’s good to see them put it into action.",{"_716":24,"_717":916},[],{"_166":167,"_147":918,"_168":919,"_153":921,"_155":921,"_158":922,"_707":923,"_160":152,"_161":924,"_163":152,"_156":925,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":926,"_719":720},{"_149":152,"_151":152},[920],{"_52":821,"_172":822,"_174":823,"_704":152},"You Thought BYOD Was a Big Issue. What's Next for IP Networks","/network-technology/you-thought-byod-was-a-big-issue-what-s-next-for-ip-networks",{},"Jul 2, 2012","It's a good thing IPv6 is coming on line to support all the new devices that are emerging. Where we could fall short is in bandwidth.",{"_716":24,"_717":927},[],{"_166":167,"_147":929,"_168":930,"_153":932,"_155":932,"_158":933,"_707":934,"_160":152,"_161":935,"_163":152,"_156":936,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":937,"_719":720},{"_149":152,"_151":152},[931],{"_52":846,"_172":847,"_174":848,"_704":152},"Cisco’s \"Architectures\": A Seismic Shift?","/network-technology/cisco-s-architectures-a-seismic-shift-",{},"Jun 25, 2012","It's the first attempt by a big networking vendor to frame a new vision of the network and to engage new benefits to drive spending.",{"_716":24,"_717":938},[],{"_166":167,"_147":940,"_168":941,"_153":943,"_155":943,"_158":944,"_707":945,"_160":152,"_161":946,"_163":152,"_156":947,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":948,"_719":720},{"_149":152,"_151":152},[942],{"_52":701,"_172":702,"_174":703,"_704":152},"Cisco Quad Evolves to WebEx Social","/network-technology/cisco-quad-evolves-to-webex-social",{},"Jun 19, 2012","Cisco is trying to lay the foundation for the transition to social as a primary work tool, displacing email.",{"_716":24,"_717":949},[],{"_166":167,"_147":951,"_168":952,"_153":957,"_155":957,"_158":958,"_707":959,"_160":152,"_161":946,"_163":152,"_156":960,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":961,"_719":720},{"_149":152,"_151":152},[953],{"_52":954,"_172":955,"_174":956,"_704":152},"Eric Krapf","/author/eric-krapf","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt56ee4fced9856b13/673c5ffb5191042889a8b431/Krapf_Eric_headshot2019_150.png","Cisco Quad is Now WebEx Social (and More Microsoft-Friendly)","/network-technology/cisco-quad-is-now-webex-social-and-more-microsoft-friendly-",{},"The renamed social platform continues to evolve and integrate with other collaboration elements.",{"_716":24,"_717":962},[],{"_166":167,"_147":964,"_168":965,"_153":967,"_155":967,"_158":968,"_707":969,"_160":152,"_161":970,"_163":152,"_156":971,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":972,"_719":720},{"_149":152,"_151":152},[966],{"_52":701,"_172":702,"_174":703,"_704":152},"Musings from Cisco Live","/network-technology/musings-from-cisco-live",{},"Jun 15, 2012","Cisco bolsters customer relationships and strengthens its position in servers and software. Looking ahead, network management and vision should be the next focus.",{"_716":24,"_717":973},[],{"_166":167,"_147":975,"_168":976,"_153":981,"_155":981,"_158":982,"_707":983,"_160":152,"_161":984,"_163":152,"_156":985,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":986,"_719":720},{"_149":152,"_151":152},[977],{"_52":978,"_172":979,"_174":980,"_704":152},"Fred Knight","/author/fred-knight","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt22fa3c887565ab10/673c6004b8c252b7b9fbe022/fred_knight.jpg","Wanted: Innovation and Evolution for the Desktop","/network-technology/wanted-innovation-and-evolution-for-the-desktop",{},"Jun 4, 2012","Desktop communications and collaboration needs a new paradigm, platform and form factors.",{"_716":24,"_717":987},[],{"_166":167,"_147":989,"_168":990,"_153":992,"_155":992,"_158":993,"_707":994,"_160":152,"_161":995,"_163":152,"_156":996,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":997,"_719":720},{"_149":152,"_151":152},[991],{"_52":821,"_172":822,"_174":823,"_704":152},"State of Landlines vs. Cellular: Landlines Still Big Business","/network-technology/state-of-landlines-vs-cellular-landlines-still-big-business",{},"Jun 1, 2012","The decline in landlines is real, but it's slowing down. Still, the carriers want to use this evolution to get out from under their historical obligations. It's a profit grab.",{"_716":24,"_717":998},[],{"_166":167,"_147":1000,"_168":1001,"_153":1003,"_155":1003,"_158":1004,"_707":1005,"_160":152,"_161":1006,"_163":152,"_156":1007,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":1008,"_719":720},{"_149":152,"_151":152},[1002],{"_52":954,"_172":955,"_174":956,"_704":152},"Cisco Killing Cius Softly","/network-technology/cisco-killing-cius-softly",{},"May 25, 2012","BYOD and software claim another victim.",{"_716":24,"_717":1009},[],{"_166":167,"_147":1011,"_168":1012,"_153":1014,"_155":1014,"_158":1015,"_707":1016,"_160":152,"_161":1017,"_163":152,"_156":1018,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":1019,"_719":720},{"_149":152,"_151":152},[1013],{"_52":763,"_172":764,"_174":765,"_704":152},"CableWiFi: Wi-Fi Far and Wide","/network-technology/cablewifi-wi-fi-far-and-wide",{},"May 24, 2012","It appears that Wi-Fi will be an increasingly important element in the public wireless technology mix.",{"_716":24,"_717":1020},[],{"_166":167,"_147":1022,"_168":1023,"_153":1028,"_155":1028,"_158":1029,"_707":1030,"_160":152,"_161":1031,"_163":152,"_156":1032,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":1033,"_719":720},{"_149":152,"_151":152},[1024],{"_52":1025,"_172":1026,"_174":1027,"_704":152},"Sheila McGee-Smith","/author/sheila-mcgee-smith","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltc234ac2c53ddde66/673c5ffa81c0b477c2519b75/McGee_headshot_2024.png","Cisco Contact Center and the Story of the Three Bears","/network-technology/cisco-contact-center-and-the-story-of-the-three-bears",{},"May 18, 2012","Has Cisco come up with a solution that's just right?",{"_716":24,"_717":1034},[],{"_166":167,"_147":1036,"_168":1037,"_153":1038,"_155":1038,"_158":1039,"_707":1040,"_160":152,"_161":1041,"_163":152,"_156":1042,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":1043,"_719":720},{"_149":152,"_151":152},[],"How to Keep Video From Blowing Up Your Network: Part 2","/network-technology/how-to-keep-video-from-blowing-up-your-network-part-2",{},"May 16, 2012","The second half of this slideshow from Enterprise Connect focuses on factors including quality of service (QOS) and call admission control (CAC)",{"_716":24,"_717":1044},[],{"_166":167,"_147":1046,"_168":1047,"_153":1049,"_155":1049,"_158":1050,"_707":1051,"_160":152,"_161":1052,"_163":152,"_156":1053,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":1054,"_719":720},{"_149":152,"_151":152},[1048],{"_52":954,"_172":955,"_174":956,"_704":152},"Avaya at Interop: Managing Networks for Applications","/network-technology/avaya-at-interop-managing-networks-for-applications",{},"May 9, 2012","Avaya exec Marc Randall spotlights what the company is calling \"application-aware networks.\"",{"_716":24,"_717":1055},[],{"_166":167,"_147":1057,"_168":1058,"_153":1063,"_155":1063,"_158":1064,"_707":1065,"_160":152,"_161":1066,"_163":152,"_156":1067,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":1068,"_719":720},{"_149":152,"_151":152},[1059],{"_52":1060,"_172":1061,"_174":1062,"_704":152},"Phil Edholm","/author/phil-edholm","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt374175a7f74ec485/673c6015de510692ca7078da/PhilEdholmauthorpage.jpg","Free Cisco Jabber: What Does It Mean?","/network-technology/free-cisco-jabber-what-does-it-mean-",{},"May 6, 2012","We are entering a new era in UC and the market. Cisco is responding to the success of Microsoft in getting the Lync client by including it in popular enterprise licenses.",{"_716":24,"_717":1069},[],{"_166":167,"_147":1071,"_168":1072,"_153":1074,"_155":1074,"_158":1075,"_707":1076,"_160":152,"_161":1066,"_163":152,"_156":1077,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":1078,"_719":720},{"_149":152,"_151":152},[1073],{"_52":725,"_172":726,"_174":727,"_704":152},"Feedback: Enterprise Connect 2012 Locknote","/network-technology/feedback-enterprise-connect-2012-locknote",{},"Interoperability, network management, and overall system complexity were the most salient points of the concluding session.",{"_716":24,"_717":1079},[],{"_166":167,"_147":1081,"_168":1082,"_153":1084,"_155":1084,"_158":1085,"_707":1086,"_160":152,"_161":1087,"_163":152,"_156":1088,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":1089,"_719":720},{"_149":152,"_151":152},[1083],{"_52":305,"_172":306,"_174":307,"_704":152},"Local (Residential) Landlines in Long Term Limbo?","/network-technology/local-residential-landlines-in-long-term-limbo-",{},"May 3, 2012","With more consumers cutting the cord, should ILECs be allowed to give up their \"carrier of last resort\" status.",{"_716":24,"_717":1090},[],{"_166":167,"_147":1092,"_168":1093,"_153":1098,"_155":1098,"_158":1099,"_707":1100,"_160":152,"_161":1101,"_163":152,"_156":1102,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":1103,"_719":720},{"_149":152,"_151":152},[1094],{"_52":1095,"_172":1096,"_174":1097,"_704":152},"Greg Wolf","/author/greg-wolf","https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltece10ca9958069d0/673c60134e1fdd155ac8b003/wolf5062.jpg","RIPE's Ambitious Plan to Map the Internet","/network-technology/ripe-s-ambitious-plan-to-map-the-internet",{},"May 1, 2012","The project aims to map Internet presence around the globe and understand the performance characteristics between sites around the world.",{"_716":24,"_717":1104},[],{"_166":167,"_147":1106,"_168":1107,"_153":1109,"_155":1109,"_158":1110,"_707":1111,"_160":152,"_161":1112,"_163":152,"_156":1113,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":1114,"_719":720},{"_149":152,"_151":152},[1108],{"_52":821,"_172":822,"_174":823,"_704":152},"Finding the Cell Bug in the Boardroom","/network-technology/finding-the-cell-bug-in-the-boardroom",{},"Apr 27, 2012","The problem of cell phone use when not appropriate or not allowed is common and probably under-reported.",{"_716":24,"_717":1115},[],{"_166":167,"_147":1117,"_168":1118,"_153":1120,"_155":1120,"_158":1121,"_707":1122,"_160":152,"_161":1123,"_163":152,"_156":1124,"_711":152,"_178":712,"_164":204,"_165":205,"_176":713,"_714":1125,"_719":720},{"_149":152,"_151":152},[1119],{"_52":860,"_172":861,"_174":862,"_704":152},"Free Cisco Jabber: Where's the Federation?","/network-technology/free-cisco-jabber-where-s-the-federation-",{},"Apr 25, 2012","Why not just federate Cisco's platform and Jabber client with the existing (non-Cisco) IM products using XMPP, rather than rolling out Jabber everywhere?",{"_716":24,"_717":1126},[],"sidebarModules",[1129,1185,1198],{"_87":1130,"_1131":1132,"_1182":1183},"module_content_cards","data",{"_111":1133,"_1134":1135,"_178":1136,"_695":1137,"_1178":1179,"_1180":1179,"_1181":-7},"Top Content Cards","moduleLabel","Editor's Spotlight","default",[1138,1153,1165],{"_87":1139,"_1131":1140},"contentPreview",{"_166":167,"_178":1141,"_147":1142,"_153":1144,"_155":1144,"_158":1145,"_160":1145,"_707":1146,"_161":1147,"_163":152,"_164":1148,"_165":328,"_168":1149,"_176":194,"_714":1151},"card-horizontal",{"_149":1143,"_151":1144},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/bltab1b3b0e60da965c/677cf7eb9758e034e85e8c92/air-canada-plane-flying.jpg","How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations","/ccaas/how-air-canada-tapped-amazon-connect-to-modernize-its-contact-center-operations",{},"Dec 16, 2024","Ccaas",[1150],{"_52":701,"_172":702,"_174":703},{"_716":24,"_717":1152},[],{"_87":1139,"_1131":1154},{"_166":167,"_178":1141,"_147":1155,"_153":1157,"_155":1157,"_158":1158,"_160":1158,"_707":1159,"_161":1160,"_163":152,"_164":1148,"_165":328,"_168":1161,"_176":194,"_714":1163},{"_149":1156,"_151":1157},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt8aa40bc4f6f6a92f/677cf7e321b32b69af2117f1/healtcare-high-tech.jpg","How Talkdesk Delivers for Vertical Industries","/ccaas/how-talkdesk-delivers-for-vertical-industries",{},"Dec 5, 2024",[1162],{"_52":1025,"_172":1026,"_174":1027},{"_716":24,"_717":1164},[],{"_87":1139,"_1131":1166},{"_166":167,"_178":1141,"_147":1167,"_153":1169,"_155":1169,"_158":1170,"_160":1170,"_707":1171,"_161":1172,"_163":152,"_164":1148,"_165":328,"_168":1173,"_176":1175,"_714":1176},{"_149":1168,"_151":1169},"https://eu-images.contentstack.com/v3/assets/blt2db30e0332fda6df/blt7ea5e8b2d20cfead/677cf7ed2c64f06a1d1d5633/Prostock-studio-Alamy-Stock-Photo.jpg","How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity","/ccaas/how-vendors-could-help-small-and-medium-businesses-navigate-change-amidst-rapid-change-and-complexity",{},"Dec 17, 2024",[1174],{"_52":351,"_172":352,"_174":353},8,{"_716":24,"_717":1177},[],"dateDisplay","show","contributorDisplay","displayAd","adConfig",{"_1184":24},"nativeAdOption",{"_87":1186,"_1187":1188,"_1131":1189},"module_newsletter_promo","uid","blt067a6e89dddd945f",{"_111":1190,"_628":1191,"_1192":1188,"_629":630,"_178":181,"_1193":1194,"_1195":24,"_1196":1197},"Subscribe to Our Weekly Newsletters","Stay informed and sign up for weekly No Jitter and WorkSpace Connect newsletters","newsletterId","mode","dark","isOnHomepage","moduleLocation","sidebar",{"_87":1199,"_1131":1200},"module_event_promo",{"_111":1201,"_1202":1203,"_1204":152,"_1205":152,"_1206":70,"_1207":1208,"_1209":1210,"_161":1211,"_106":1212,"_1213":1214,"_1215":1216},"Event Feature 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