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UC Growth: Managed and HostedUC Growth: Managed and Hosted

Wainhouse Research says UC will grow 50% by 2013, on the strength of services, not products.

Eric Krapf

January 15, 2010

2 Min Read
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Wainhouse Research says UC will grow 50% by 2013, on the strength of services, not products.

Our friends at Wainhouse Research just came out with a new report that projects some very optimistic numbers for Unified Communications growth, and what's really interesting is where they expect the growth to come from.Wainhouse predicts that the market will grow 50% between now and 2013, and will hit $30 billion in that time. Those are some impressive numbers, and they come from a firm that has never in the past been prone to hyping UC for its own sake.

Wainhouse is actually predicting that UC product revenues will decline during the period of its study, but says that growth in services will more than make up for this. That, as the man said, is a bold statement.

According to Brent Kelly, Wainhouse's UC guru:

In the premises-based UC solutions market, we expect to see declining revenues for PBXs, audio bridges, and unified messaging solutions; however, these will be offset by increasing revenues in presence/IM servers, Web conferencing servers, team workspaces, and video endpoints and infrastructure. In addition, we are seeing significant interest and now some large deployments in the UC services market, and we expect managed/hosted UC services to grow tremendously.

This would represent a fundamental shift in the market, and it's something everyone responsible for enterprise communications decision-making should be tuned into. That's why I'm delighted that Brent offered to do a three-hour workshop at VoiceCon Orlando in which he'll delve into the trends in Managed/Hosted UC in lavish detail.

Brent is a VoiceCon veteran and he has done some of our best in-depth programming, on topics ranging from video to a detailed look at the UC offerings from Microsoft and IBM. I'm confident that this new Managed/Hosted session is going to open a lot of eyes, probably including mine, and I'm really looking forward to it.Wainhouse Research says UC will grow 50% by 2013, on the strength of services, not products.

About the Author

Eric Krapf

Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect.s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community.s daily news and analysis website.
 

Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry.
 

Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.