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Cisco, Microsoft Surprise on Interoperability EffortCisco, Microsoft Surprise on Interoperability Effort

With a nod to improving mutual customers’ meeting experiences, the two outline plans to allow respective room systems and meeting services to work together.

Beth Schultz

November 3, 2019

2 Min Read
Cisco, Microsoft Surprise on Interoperability Effort
Image: © adragan - stock.adobe.com

Among the consistent themes we hear in conversations with the No Jitter and Enterprise Connect enterprise audiences is the need to reconcile the use of Cisco and Microsoft communications systems within their organizations. (And hence there’s no end to the interest we see in our annual Cisco vs. Microsoft EC session, which will be returning in 2020.) But what if it doesn’t have to be an either/or?

 

News coming out of Microsoft and Cisco today show that the two companies are starting to appreciate the value of enabling customers to mix and match, all in the name of an improved experience. The UC giants announced a partnership through which they’re working to facilitate the use of Cisco Webex video devices with Microsoft Teams meeting services.

 

“People are at the forefront of shaping the way work is performed and they need the right collaboration technologies to get work done even faster.  These tools must work seamlessly together to really be impactful in enabling teamwork that leads to better results, higher productivity and engaged employees,” said Sri Srinivasan, Senior VP and GM for the Team Collaboration Group, Cisco, in a blog post announcing the joint effort.

 

The interworking between Cisco Webex and Microsoft Teams will unfold in a couple of ways:

  • Cisco will introduce a Microsoft Cloud Video Interop-certified Webex offering that will allow Webex Room devices and SIP videoconferencing devices to join Microsoft Teams meetings.

  • The two companies are jointly developing a direct guest join capability that would let a Webex Room Device join a Microsoft Teams meeting and a Microsoft Teams Room join a Cisco Webex Meeting. These capabilities, for Microsoft’s and Cisco’s respective WebRTC-based apps for meetings, will be supported on the latest generations of meeting room devices that can run via embedded web technologies.

The solutions are expected to be generally available in early 2020.

About the Author

Beth Schultz

In her role at Metrigy, Beth Schultz manages research operations, conducts primary research and analysis to provide metrics-based guidance for IT, customer experience, and business decision makers. Additionally, Beth manages the firm’s multimedia thought leadership content.

With more than 30 years in the IT media and events business, Beth is a well-known industry influencer, speaker, and creator of compelling content. She brings to Metrigy a wealth of industry knowledge from her more than three decades of coverage of the rapidly changing areas of digital transformation and the digital workplace.

Most recently, Beth was with Informa Tech, where for seven years she served as program co-chair for Enterprise Connect, the leading independent conference and exhibition for the unified communications and customer experience industries, and editor in chief of the companion No Jitter media site. While with Informa Tech, Beth also oversaw the development and launch of WorkSpace Connect, a multidisciplinary media site providing thought leadership for IT, HR, and facilities/real estate managers responsible for creating collaborative, connected workplaces.

Over the years, Beth has worked at a number of other technology news organizations, including All Analytics, Network World, CommunicationsWeek, and Telephony Magazine. In these positions, she has earned more than a dozen national and regional editorial excellence awards from American Business Media, American Society of Business Press Editors, Folio.net, and others.

Beth has a bachelor’s degree in journalism from the University of Illinois, Urbana-Champaign, and lives in Chicago.