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NEC Building Compelling New UC User InterfaceNEC Building Compelling New UC User Interface

The client is built on a virtualized platform that uses Rich Internet Applications (RIA), specifically Adobe’s Flash and Air technology.

Sheila McGee-Smith

March 2, 2011

1 Min Read
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The client is built on a virtualized platform that uses Rich Internet Applications (RIA), specifically Adobe’s Flash and Air technology.

This week at Enterprise Connect 2011, NEC issued a press release with a very long title, "NEC to demonstrate Unified Communications & Collaboration for IT Architectures and Rich Internet Applications at Enterprise Connect." If you're like me, if you even saw the release, it might not have made it through the clutter of this news-paced week.

Yesterday, I had a chance to sit down with NEC's SVP of Product Strategy, Todd Landry, to discuss what NEC has announced, a new user interface that will work on multiple platforms. Within seconds of seeing the interface, that has panels that can be moved around a screen with the flick of a finger on touch-enabled devices like the iPad and iPhone, it became clear that the client had a lot of the attributes of Avaya’s Flare. The client is built on a virtualized platform that uses Rich Internet Applications (RIA), specifically Adobe’s Flash and Air technology. RIA is a Web based application which enables dynamic and platform-agnostic information delivery. Asked how NEC got around the iPad/iPhone aversion to Flash, Landry explained, and demonstrated, that a native version has been built for those environments.

In the video clip below, you'll see a couple of pictures taken of Sphericall UC desktops in the NEC booth, but I’d recommend if you get a chance, to see it live. Note: the solution has not yet been officially named and is not scheduled for general availability till the end of 2011.

About the Author

Sheila McGee-Smith

Sheila McGee-Smith, who founded McGee-Smith Analytics in 2001, is a leading communications industry analyst and strategic consultant focused on the contact center and enterprise communications markets. She has a proven track record of accomplishment in new product development, competitive assessment, market research, and sales strategies for communications solutions and services.

McGee-Smith Analytics works with companies ranging in size from the Fortune 100 to start-ups, examining the competitive environment for communications products and services. Sheila's expertise includes product assessment, sales force training, and content creation for white papers, eBooks, and webinars. Her professional accomplishments include authoring multi-client market research studies in the areas of contact centers, enterprise telephony, data networking, and the wireless market. She is a frequent speaker at industry conferences, user group and sales meetings, as well as an oft-quoted authority on news and trends in the communications market.

Sheila has spent 30 years in the communications industry, including 12 years as an industry analyst with The Pelorus Group. Early in her career, she held sales management, market research and product management positions at AT&T, Timeplex, and Dun & Bradstreet. Sheila serves as the Contact Center Track Chair for Enterprise Connect.