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More Bad News for RIMMore Bad News for RIM

Losing the head of sales, and with Chief Marketing Officer, Frank Boulben just coming on board, things aren't getting any easier

Michael Finneran

May 24, 2012

2 Min Read
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Losing the head of sales, and with Chief Marketing Officer, Frank Boulben just coming on board, things aren't getting any easier

On top of everything else that's been going wrong at BlackBerry maker Research In Motion (RIM), Patrick Spence, head of global sales and a 14-year RIM veteran turned in his resignation and his last day with the company will be June 15. He had been promoted to the global sales role last July after serving as managing director for Europe, the Middle East and Africa. Widely considered a rising star, Spence will reportedly be taking a position in another industry.

One source told the Globe and Mail newspaper (always a key source for information on the company) that Spence likely stepped down after being passed over for the chief operating officer role recently filled by Kristian Tear. Tear, who spent most of his career at Sony Ericsson, replaces Jim Rowan, who left the company "to pursue other interests" in late March, the same day that former co-CEO Jim Balsillie retired from the board.

Mr. Spence follows a long line of RIM executives who have left the company including the head of software David Yach, who left in March, Alan Brenner, a senior vice president for the BlackBerry platform, and Alistair Mitchell, a vice president for the BlackBerry Messenger product.

Company spokesperson Rebecca Freiburger said the sales team will report to Kristian Tear, RIM's new operating chief when he takes the position this summer, but in the meantime the division will report directly to Chief Executive Officer Thorsten Heins.

Clearly RIM is being buffeted on multiple fronts while it is still trying to get its new BB10 product line out the door by year-end. Losing the head of sales and with Chief Marketing Officer, Frank Boulben (formerly of LightSquared) just coming on board, things aren't getting any easier for RIM.

About the Author

Michael Finneran

Michael F. Finneran, is Principal at dBrn Associates, Inc., a full-service advisory firm specializing in wireless and mobility. With over 40-years experience in networking, Mr. Finneran has become a recognized expert in the field and has assisted clients in a wide range of project assignments spanning service selection, product research, policy development, purchase analysis, and security/technology assessment. The practice addresses both an industry analyst role with vendors as well as serving as a consultant to end users, a combination that provides an in-depth perspective on the industry.

His expertise spans the full range of wireless technologies including Wi-Fi, 3G/4G/5G Cellular and IoT network services as well as fixed wireless, satellite, RFID and Land Mobile Radio (LMR)/first responder communications. Along with a deep understanding of the technical challenges, he also assists clients with the business aspects of mobility including mobile security, policy and vendor comparisons. Michael has provided assistance to carriers, equipment manufacturers, investment firms, and end users in a variety of industry and government verticals. He recently led the technical evaluation for one of the largest cellular contracts in the U.S.

As a byproduct of his consulting assignments, Michael has become a fixture within the industry. He has appeared at hundreds of trade shows and industry conferences, and helps plan the Mobility sessions at Enterprise Connect. Since his first piece in 1980, he has published over 1,000 articles in NoJitter, BCStrategies, InformationWeek, Computerworld, Channel Partners and Business Communications Review, the print predecessor to No Jitter.

Mr. Finneran has conducted over 2,000 seminars on networking topics in the U.S. and around the world, and was an Adjunct Professor in the Graduate Telecommunications Program at Pace University. Along with his technical credentials, Michael holds a Masters Degree in Management from the J. L. Kellogg Graduate School of Management at Northwestern University.