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No Jitter Research: 2017 Team Collaboration SurveyNo Jitter Research: 2017 Team Collaboration Survey

What do enterprise IT professionals think about team collaboration apps? Jump inside to find out!

Beth Schultz

June 7, 2017

11 Slides
No Jitter Research: 2017 Team Collaboration Survey

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As Ovum analyst Brian Riggs so aptly pointed out in the 2017 edition of his popular " Email Killers " slideshow on No Jitter, team collaboration applications are "hot stuff in UC circles." Everybody wants in, from pure-plays like Slack and Atlassian to UC platform and service providers like Cisco, Microsoft, and RingCentral, and including big-name Web properties like Facebook and Google. At the root of their popularity is the idea that they can facilitate real-time communications and collaboration while creating an easy-to-navigate virtual repository for all conversations -- and collateral shared within -- that team members can cull through as they wish. Increased user productivity, improved business agility, and greater competitiveness are among the kitchen sink of benefits associated with team collaboration apps. With such hoopla around these apps -- known variously as team messaging, team chat, persistent team workspaces, and I could go on -- we had all sorts of questions we wanted to ask of our No Jitter audience about their interest in and use of these sorts of applications. And so we added team collaboration to our survey lineup for 2017, and conducted the inaugural "No Jitter Team Collaboration Survey" in May. In total, 422 members of the No Jitter enterprise audience responded to our survey. Click through this slideshow for a sampling of what we learned.

What do enterprise IT professionals think about team collaboration apps? Jump inside to find out!

About the Author

Beth Schultz

In her role at Metrigy, Beth Schultz manages research operations, conducts primary research and analysis to provide metrics-based guidance for IT, customer experience, and business decision makers. Additionally, Beth manages the firm’s multimedia thought leadership content.

With more than 30 years in the IT media and events business, Beth is a well-known industry influencer, speaker, and creator of compelling content. She brings to Metrigy a wealth of industry knowledge from her more than three decades of coverage of the rapidly changing areas of digital transformation and the digital workplace.

Most recently, Beth was with Informa Tech, where for seven years she served as program co-chair for Enterprise Connect, the leading independent conference and exhibition for the unified communications and customer experience industries, and editor in chief of the companion No Jitter media site. While with Informa Tech, Beth also oversaw the development and launch of WorkSpace Connect, a multidisciplinary media site providing thought leadership for IT, HR, and facilities/real estate managers responsible for creating collaborative, connected workplaces.

Over the years, Beth has worked at a number of other technology news organizations, including All Analytics, Network World, CommunicationsWeek, and Telephony Magazine. In these positions, she has earned more than a dozen national and regional editorial excellence awards from American Business Media, American Society of Business Press Editors, Folio.net, and others.

Beth has a bachelor’s degree in journalism from the University of Illinois, Urbana-Champaign, and lives in Chicago.