Liveblogging VoiceCon Keynotes: AvayaLiveblogging VoiceCon Keynotes: Avaya
Follow CEO Kevin Kennedy's speech here.
March 23, 2010
VoiceCon, OrlandoFollow CEO Kevin Kennedy's speech here.
VoiceCon, OrlandoHere's a liveblog of Kevin Kennedy's speech:
Three points of view:
Enterprise market for adoption of SIP is accelerating
Mechanisms of transformation of SIP are profound; significant near term cost advantages and even better business user enablement
Avaya will continue to focus on realtime communicationsExamples of SIP cost savings: Manufactuer 80K employees globally, less than four-month payback on adoption of Avaya Aura, "immediate significant opex cost" savings.
Global bank: SIP at the core; l70K employees, 12K already implemented
He shows four more examples, from manufacturing, healthcare, textiles and sales auctioneer. Gains of 14-27% time to revenue, 80% footprint reduction, cost savings of $225K per year for auctioneer, a relatively small company.
What SIP enables:
1. Infrastructure/dialplan consolidation
2. "The most epic aspect of SIP: It changes the application paradigm of over a century." The application can decide what network fulfills a request from the user, instead of the network deciding the relationship between the app and the user. It'll take time, but it's an "epic transition of the industry."
3. Multimodal
4. Session level granularity
5. "Comprehends Communications as a conference"--not necessarily just point to point.
6. Directory confederation enabled--no dedicated directory
The past year, we've only been exploiting the first of these six, he says.
Going forward, there are three guiding principles:
1. Innovation--SIP enables next gen collaboration; unify multiple modes of communications. He demos a speech-enabled, smartphone-based app that lets a user start a conference and pull in relevant contacts and documents. Participants can be dragged and dropped into breakout sub-conferences without the end user having to manually terminate or in any way reconfigure the connections himself. This came off very slick-looking. "The enablement of richer applications," Kennedy calls it.
2. Openness
3. "Fit for Purpose"VoiceCon, OrlandoFollow CEO Kevin Kennedy's speech here.
