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Verizon Offers PBX-Blackberry IntegrationVerizon Offers PBX-Blackberry Integration

It's not exactly the cellular Centrex service that some of us have been advocating, but it's a start: Verizon announced at CTIA that it'll be offering , as a service, integration of PBXs and PDAs. The flagship Blackberry offering is based on Ascendent PBX-PDA integration (RIM acquired Ascendent two years ago.

Eric Krapf

April 3, 2008

1 Min Read
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It's not exactly the cellular Centrex service that some of us have been advocating, but it's a start: Verizon announced at CTIA that it'll be offering, as a service, integration of PBXs and PDAs. The flagship Blackberry offering is based on Ascendent PBX-PDA integration (RIM acquired Ascendent two years ago.

It's not exactly the cellular Centrex service that some of us have been advocating, but it's a start: Verizon announced at CTIA that it'll be offering, as a service, integration of PBXs and PDAs. The flagship Blackberry offering is based on Ascendent PBX-PDA integration (RIM acquired Ascendent two years ago.As I discussed yesterday, mobility is fundamental to the whole idea of Unified Communications for some (though by no means all) enterprise users. The wireless carriers have been slow to respond to the evolving needs of business across the board, whether it's in adding enterprise features and functions to their cellular offerings, or providing on-site micro-cellular coverage to pre-empt the need for broader WLAN deployments.

The Verizon representative quoted in the story makes a point of not overselling the capabilities of the new offering, which is something more vendors should consider when making announcements; and if the offering isn't ready for full-fledged UC, neither are most customers, probably.

More of this, please, carriers.

About the Author

Eric Krapf

Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect.s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community.s daily news and analysis website.
 

Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry.
 

Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.