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TADHack-mini Orlando Chats It Up With Intelligent AgentsTADHack-mini Orlando Chats It Up With Intelligent Agents

See what's possible in programmable communications at TADHack-mini Orlando

3 Min Read
TADHack-mini Orlando Chats It Up With Intelligent Agents

Returning for its fourth year, TADHack-mini Orlando will take place this year on March 28-29, the weekend before Enterprise Connect, and will be sponsored by Sangoma, Apidaze, AsteriskSimwoodIntelepeer, and Inference Solutions. Unlike past TADHACK-mini events, we’ve added a theme this year, “intelligent agents/assistants that use conversational interfaces,” and have the support of renowned conversational commerce expert Dan Miller, Opus Research, who will judge finalists on Sunday and support the event in its run-up.

 

This a particularly timely TADHack because hundreds of millions of people have grown comfortable carrying out their daily commerce using their own words through a conversational intelligent assistant. Whether they are called skills, actions, chatbots, or IVR scripts, they are the product of skills and creativity of citizen developers at banks, retailers, healthcare providers, government agencies, and others.

 

Communications is now democratized – anyone can program them. You can add programmable voice, calling, text messages (SMS and IM), audio and video messages, video calling, faxing, secure communications and authentication, decentralized communications, mobile payments, and much much more through easy-to-use APIs/SDKs, and even easier to use GUIs. The benefits go beyond IT too. Whenever developers get together to use all the tools, data and compute resources that solution providers offer, we collectively discover what’s possible and put it into practice, to improve not just customer care but ultimately quality of life.

 

In this spirit of finding what’s possible, TADHack each year brings together students, graphic designers, project and product managers, IT managers, computer programmers, subject-matter-experts, and anyone interested in the topic to collaborate on a programmable telecoms software project. Non-coders are more than welcomed to join. To see what was made possible at past events, here are projects from past winners:

 


●    Justin Haefner, then UC architect at Medtronic, with his Elder Connected Care hack, created an application that streamlines elder care for family, friends, and nurses. During the event, Haefner hacked the RingCentral platform, demonstrated many of his idea for features, and ultimately took home $3k in prize money.

●    Hunter Henry, Travis Konarik, and Mathew Tanner used Zang from Avaya to develop a product to ease customer frustration while waiting on hold for customer service. By providing a channel of entertainment during the holding process, it alleviates frustration. The hack provides customers with the ability to play games or allows them to select music to listen to while waiting. From this hack, they won a consulting contract and ultimately some became full-time employees with the company.

 

TADHack is all about learning, sharing, coding (pro tip: GUIs help), creating, and most importantly, having fun with a diverse group of people. For Enterprise Connect attendees, you get hands-on experience with communication APIs, intelligent agents/assistants, unified communications as a service (UCaaS), contact center as a service (CCaaS), unified communications and collaboration (UCC), and more.

 

And if that isn’t enough to entice you, we have lots of cash prizes, free entrance, and free food. Come join the fun at TADHack-mini Orlando.

EC20_logo_fulldates_vert_225.pngMake sure also to catch Alan Quayle and the hackathon winners on the first day of Enterprise Connect with their hackathon report. Check out the conference program here, and register today using the code NOJITTER to save $200 off the current rate. 

About the Author

Alan Quayle and Dan Miller

Alan Quayle wanders the world helping people gain an edge in high tech. His 29 year career spans BT, Lucent (now Nokia), Cambridge Technology Partners (now Atos Consulting), founding Teltier (one of the first Telecom API companies that was sold to Cisco in 2003) and 16 years as an independent focused on intersection of IT, Web and Telecoms. Customers range from global leaders like AT&T, Verizon, Etisalat, BT, Telstra, Ericsson, Huawei, and Oracle; to innovative start-ups like Apigee (sold to Google), AppTrigger (sold to Metaswitch), Camiant (sold to Oracle), Layer 7 (sold to CA), Apex Communications (sold to Dialogic), OpenCloud (sold to Metaswitch), Solaiemes (sold to Comverse), Apidaze (sold to VoIP Innovations), Tropo (sold to Cisco), Nexmo (sold to Vonage), Telesign (sold to BICS), Flowroute (sold to West) and many many more.

 

He founded TADHack, the largest global hackathon over one weekend (4000 registrations in 2017 and 2018); and TADSummit, the largest conference focused on programmable telecoms. If you have fiber to the home, e.g. Verizon Fios, the box in your home is likely based on some of his patents and standards work in optical access technology. He worked on the development of digital video compression technologies, which enabled YouTube and Netflix to change TV viewing forever. His leadership in programmable telecoms is democratizing the telecoms industry, so anyone can use it to solve problems that matter to them. He has a MEng (Masters of Engineering, First, top in class), MBA, CEng (Chartered Engineer), MIET, and MIEEE.

For more information, check out his weblog www.alanquayle.com/blog and Linkedin profile http://www.linkedin.com/in/alanquayle.

Dan Miller founded Opus Research in 1986 and helped define Conversational Commerce through consulting engagements and by authoring scores of reports, advisories and newsletters addressing business opportunities that reside where automated speech and natural language processing leverages Web services, mobility and enterprise software.

 

As Director of the New Electronic Media Program at LINK Resources from 1980-1983, he helped define one of the first continuous advisory services in the information industry. He then held management positions at Atari, Warner Communications and Pacific Telesis Group (now part of AT&T). He edited and published Telemedia News & Views, a highly-regarded monthly newsletter regarding developments in voice processing and intelligent network services. He also served as Editor-in-Chief of The Kelsey Report, where he also oversaw the launch of advisory services on local online commerce, voice & wireless commerce and global directories.

 

Dan received his BA from Hampshire College and an MBA from Columbia University Graduate School of Business.