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Cool App: The Service GuyCool App: The Service Guy

Via Abner Germanow of IDC , here's a cool application that shows something of the potential of Asterisk, Unified Communications and social computing. The application is called The Service Guy, and it lets people call a single referral number and get connected to services they need right away.

Eric Krapf

July 1, 2008

1 Min Read
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Via Abner Germanow of IDC, here's a cool application that shows something of the potential of Asterisk, Unified Communications and social computing. The application is called The Service Guy, and it lets people call a single referral number and get connected to services they need right away.

Via Abner Germanow of IDC, here's a cool application that shows something of the potential of Asterisk, Unified Communications and social computing. The application is called The Service Guy, and it lets people call a single referral number and get connected to services they need right away.You should read the entire post at VOIPinsider, but the gist is that the app is built for what I'd call commodity type of service companies--the kind you used to hunt and peck through the Yellow Pages for, where the first one to pick up the phone is the one who'll (most likely) get your business. The Service Guy post says they feature "cleaning, computer, design, electrician, handyman, landscape, moving, painter, plumber, pool and realtor" numbers.

Not only is this a potential useful app for the customer, but Abner points out in his Twitter feed (that guy can really micro-blog!) that it's also a great application for the business person, who knows when they get the call from the service that it's a live prospect.

You can follow Abner on Twitter. You can also follow me on Twitter.

About the Author

Eric Krapf

Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect.s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community.s daily news and analysis website.
 

Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry.
 

Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.