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CounterPath Nails Mobile Team MessagingCounterPath Nails Mobile Team Messaging

Introduces Bria X service, addresses needs of users who want to get more collaborative from their softphone clients.

Matt Brunk

November 25, 2016

2 Min Read
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Introduces Bria X service, addresses needs of users who want to get more collaborative from their softphone clients.

Over-the-top UC provider CounterPath earlier this week introduced Bria X, a team messaging, presence, and screen sharing service available for desktop, tablet, and mobile devices.

Bria X, now generally available, will overlay any call server -- hosted or premises based. CounterPath has designed Bria X to remove provisioning barriers, taking the pain out of adding soft clients to an existing VoIP service and enabling the ability to mobilize a team with calling and collaboration services within minutes. Bria X addresses the millions of CounterPath users who want to augment their use of the Bria softphone client suite with additional collaboration capabilities, said Todd Carothers, EVP of sales and marketing at the company.

CounterPath achieves ease of onboarding via a cloud-based portal that allows an admin to set up SIP server settings, etc., for one to many users. By providing onboarding and integration tools as part of Bria X, CounterPath knocks down the technology barrier that often pops up during the provisioning process and creates issues and shortfalls, and otherwise "breaks things," giving rise to unnecessary work and worker disruption.

Remote or satellite offices are changing, and the devices residing at these offices tend to be tablets, notebooks, and laptops connecting during the day to bigger screens and after hours disconnected for work at home or on the road. The endpoints are mobile and without the best glue, these endpoints remain vulnerable to the whims of hardware bloat and misapplied technology often found in small and medium-sized businesses. Bria X is an incredibly good fit in these cases.

Bria X, which supports up to four clients using one license, costs $3 per user, per month on an annual basis.

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About the Author

Matt Brunk

Matt Brunk has worked in past roles as director of IT for a multisite health care firm; president of Telecomworx, an interconnect company serving small- and medium-sized enterprises; telecommunications consultant; chief network engineer for a railroad; and as an analyst for an insurance company after having served in the U.S. Navy as a radioman. He holds a copyright on a traffic engineering theory and formula, has a current trademark in a consumer product, writes for NoJitter.com, has presented at VoiceCon (now Enterprise Connect) and has written for McGraw-Hill/DataPro. He also holds numerous industry certifications. Matt has manufactured and marketed custom products for telephony products. He also founded the NBX Group, an online community for 3Com NBX products. Matt continues to test and evaluate products and services in our industry from his home base in south Florida.