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Cisco's Quarter and the RecoveryCisco's Quarter and the Recovery

Unified Communications was up, including IP phones (!), but the big winner was...switches.

Eric Krapf

May 13, 2010

2 Min Read
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Unified Communications was up, including IP phones (!), but the big winner was...switches.

The headline out of Cisco's fiscal 3Q report was the 27% Y/Y revenue growth, to $10.4 billion, with profits up 63%, and the assertion that "From almost every measurement perspective, the quarter was probably the strongest quarter in our history."Before getting to the Cisco Unified Communications portfolio, which falls under the company's "Advanced Technologies" heading, one statistic ought to give HP, Avaya, and all the other would-be data competitors pause: Not counting the small "Other" category, Cisco's biggest percentage growth was in its biggest overall category--and that category is "Switches." The $3.7 billion revenue from Switches in the quarter represented a 40% Y/Y increase.

Nevertheless, Cisco also acknowledged cutting prices in the increasingly-competitive data networking market.

Unified Communications revenues were up 26%, with strong 50% Y/Y growth in TelePresence. The company reported that Bank of America will deploy 200 TelePresence systems, and an unnamed "emerging country's government social services system" ordered 250 systems.

Oh, and you know how we're always talking about the death of the desktop phone? Well, according to Cisco CEO John Chambers in the call, "our IP phones had order growth of approximately 57%." So maybe reports of that death has been, as they say, greatly exaggerated, or at least very premature (Mark Twain did, eventually, die).

Cisco's stock has actually fallen today, as apparently some analysts were expecting even better projections for future quarters.

As for what Chambers expects to see from enterprise customers going forward, in general terms:

I'd say now, almost without exception, most people are beginning to slowly turn cautiously optimistic. They are very hesitant about adding headcount especially in the U.S. However, almost all of them have squeezed their expense levels down, have tightened things, probably cutting into muscle at times. And so they're looking as they want to grow new revenues, move into new markets about driving productivity and technology. It's a nice way of saying that I think you're going to see the optimism in the technology industry continue throughout the next year. And that most of our customers we talk to our now getting very much involved with how they drive productivity, how they move into new markets, et cetera, as opposed to focus on cutting expenses

Unified Communications was up, including IP phones (!), but the big winner was...switches.

About the Author

Eric Krapf

Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect.s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community.s daily news and analysis website.
 

Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry.
 

Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.