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Cisco Joins the EC19 Keynote LineupCisco Joins the EC19 Keynote Lineup

Collaboration head Amy Chang will share vision along with other leaders from Microsoft and AWS.

Michelle Burbick

November 6, 2018

3 Min Read
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The enterprise communications industry is transforming fast. The trends that are redefining the space include the continued shift toward cloud, the embrace of team collaboration tools and workspaces replete with video and analytics, and the infusion of artificial intelligence (AI) into business communications systems and contact center solutions.

These changes have shaken up the market landscape, bringing in new competitors to challenge incumbent leaders like Cisco. It’s not always easy for a company that led one generation of technology transition to repeat this success when the market shifts again, but that’s the challenge that Cisco faces. Having pioneered IP communications 20 years ago, Cisco now is attempting to defend its market position by rolling out a new generation of systems that emphasize network and application programmability, new solutions for team collaboration workspaces, and a growing focus on the contact center space and cloud UC arenas. And as the incumbent provider for many of the largest enterprises, Cisco’s strategic directions impact the market like few other players’.

It’s also a time of leadership transition for Cisco’s Collaboration Technology Group. And Enterprise Connect Orlando 2019 attendees will get to hear about that technology and leadership vision when the person now in charge of it takes the keynote stage next March 20. Amy Chang, SVP of Cisco’s Collaboration Technology Group, who came to the company through its acquisition of Accompany in May, will share her vision for addressing the disruptive changes taking place in the enterprise communications industry.

Chang was founder and CEO of Accompany, a relationship intelligence company; in her role at Cisco, she is responsible for leading the Collaboration business, which includes the Webex suite of products, telepresence hardware and software, contact center, and unified communications. In addition to her position at Cisco, Chang serves on the board of directors for Procter & Gamble, and has previously served on the boards of Cisco, Splunk, and Informatica.

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Chang joins previously announced keynoters from Microsoft and AWS:

  • Lori Wright, general manager, Microsoft Teams and Skype Marketing

  • Pasquale DeMaio, general manager of Amazon Connect

In looking at the lineup of our first three keynoters, you might be noticing a trend -- one that I personally could not be happier about. We’ve got two female executives on tap to deliver EC keynotes this year. In an industry that’s still male-dominated, it’s not only refreshing to see more women on the main stage of the event, but important to advancing diversity for the industry.

In fact, at Enterprise Connect this year, we’re continuing to build on our efforts to advance diversity and inclusion in the communications industry. In addition to a women’s networking event on Monday night, we’ll have a number of other functions and sessions on the program that are geared toward this mission. Of note is a session in our new Strategic Leadership track: “Eye on Diversity & Inclusion: Developing Talent & Teams.” This session is aimed at providing attendees with practical advice around institutionalizing diversity and creating inclusive environments within your enterprise.

Stay tuned to No Jitter for ongoing news on the Enterprise Connect conference program, including additional keynoters and more break-out sessions. Register now to take advantage of our lowest rate. As a No Jitter reader, you can even save an additional $200 off your pass price by entering the code NJPOSTS at checkout.

About the Author

Michelle Burbick

Michelle Burbick is the Special Content Editor and a blogger for No Jitter, Informa Tech's online community for news and analysis of the enterprise convergence/unified communications industry, and the editorial arm of the Enterprise Connect event, for which she serves as the Program Coordinator. In this dual role, Michelle is responsible for curating content and managing the No Jitter website, and managing its variety of sponsored programs from whitepapers to research reports. On the Enterprise Connect side, she plans the conference program content and runs special content programs for the event.

Michelle also moderates Enterprise Connect sessions and virtual webinars which cover a broad range of technology topics. In her tenure on the No Jitter and Enterprise Connect teams, she has managed the webinar program, coordinated and ran the Best of Enterprise Connect awards program, and taken on special projects related to advancing women in the technology industry and promoting diversity and inclusion. 

Prior to coming to No Jitter, Michelle worked as a writer and editor, producing content for technology companies for several years. In an agency environment, she worked with companies in the unified communications, data storage and IT security industries, and has developed content for some of the most prominent companies in the technology sector.

Michelle has also worked in the events and tradeshows industry, primarily as a journalist for the Trade Show Exhibitors Association. She earned her Bachelor's degree from the University of Illinois at Chicago. She is an animal lover and likes to spend her free time bird watching, hiking, and cycling.