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Liveblogging VoiceCon Keynotes: CiscoLiveblogging VoiceCon Keynotes: Cisco

We hear from Tony Bates Enterprise, Commercial and Small Business Group at Cisco.

Eric Krapf

March 23, 2010

2 Min Read
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VoiceCon, OrlandoWe hear from Tony Bates Enterprise, Commercial and Small Business Group at Cisco.

VoiceCon, OrlandoWe're hearing from Tony Bates Enterprise, Commercial and Small Business Group at Cisco, and as Fred Knight pointed out in his introduction, that's a very telling cluster of responsibilities.He points out the 61 new products Cisco announced at its Collaboration Summit, as a proof point that innovation is exploding in the industry. "We think this is going to move to a whole new level," he says.

Collaboration is about creating communities to work towards a common goal; he pointed out that people are collaborating just over Twitter in regards to the VoiceCon event.

Six trends:

1. Open, interoperable architecture--"Rough consensus and running code," the venerable IETF motto

2. Secure Intercompany collaboration--This will be borne out by the Intercompany Media Engine announcement that Cisco just made.

3. Video communications "is absolutely paramount"--a ribbon runs through it (the enterprise collaboration process)

4. Enterprise Social software--"We need that same capabilty in the enterprise," with the protections of policy and security. The challenge is to fully integrate it

5. Flexible Deployment

6. Ease of integration

The result is the New Collaboration Experience. Key to that is building trust through rich and reliable interactions. "Distances and time zones are affecting what we do," he says, driving need for things like Telepresence and WebEx.

A key transition is transition from text to ubiquitous video. At Cisco over 65% of the traffic over their coporate enterprise is video today. He thinks it'll be 30-40-50% in many enterprises over the next few years. "It's in the DNA of what we do at Cisco."VoiceCon, OrlandoWe hear from Tony Bates Enterprise, Commercial and Small Business Group at Cisco.

About the Author

Eric Krapf

Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect.s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community.s daily news and analysis website.
 

Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry.
 

Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.