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VoiceCon Orlando 2008 - Converging on UC and ConvergenceVoiceCon Orlando 2008 - Converging on UC and Convergence

VoiceCon Orlando 2008 is showing some great advances in UC and Convergence solutions. In the UC sessions, customers are clearly in the buying mode. Not only were the UC sessions in Monday and Tuesday well attended, but the questions were very much on the theme of how to implement the solutions. Only a year ago, the questions were still clarifying questions about what is UC and who sells it; here in Orlando in 2008, the questions were about how to proceed and what to buy.

Marty Parker

March 19, 2008

2 Min Read
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VoiceCon Orlando 2008 is showing some great advances in UC and Convergence solutions. In the UC sessions, customers are clearly in the buying mode. Not only were the UC sessions in Monday and Tuesday well attended, but the questions were very much on the theme of how to implement the solutions. Only a year ago, the questions were still clarifying questions about what is UC and who sells it; here in Orlando in 2008, the questions were about how to proceed and what to buy.

VoiceCon Orlando 2008 is showing some great advances in UC and Convergence solutions. In the UC sessions, customers are clearly in the buying mode. Not only were the UC sessions in Monday and Tuesday well attended, but the questions were very much on the theme of how to implement the solutions. Only a year ago, the questions were still clarifying questions about what is UC and who sells it; here in Orlando in 2008, the questions were about how to proceed and what to buy.Another great advance was the huge number of UC customer success stories. Every supplier was sure to mention customer successes in their keynotes and/or in their booths. And the success case studies were really solid UC stories, highlighting high-return examples of "communications integrated to optimize business processes."

And convergence is highly visible at VoiceCon 2008. Where else can you have an Avaya keynote followed by a Microsoft keynote, or an IBM keynote followed by a Cisco keynote? That's what we saw on Tuesday and will see on Wednesday at VoiceCon Orlando 2008.

Finally, the Exhibit floor is the best ever, from my perspective. When I took a group of clients on a tour, every booth we visited, on "both sides of the aisle", was able to give us the 10-minute tour. And, that tour was really rich with content, demonstrations, and real examples. Avaya and Tandberg each won our top rating for, "best 10-minute UC tour!" I hope you're reading this from VoiceCon Orlando 2008 - the best UC convergence show ever.

About the Author

Marty Parker

Marty Parker brings over three decades of experience in both computing solutions and communications technology. Marty has been a leader in strategic planning and product line management for IBM, AT&T, Lucent and Avaya, and was CEO and founder of software-oriented firms in the early days of the voice mail industry. Always at the leading edge of new technology adoption, Marty moved into Unified Communications in 1999 with the sponsorship of Lucent Technologies' innovative iCosm unified communications product and the IPEX VoIP software solution. From those prototypes, Marty led the development and launch in 2001 of the Avaya Unified Communications Center product, a speech, web and wireless suite that garnered top billing in the first Gartner UC Magic Quadrant. Marty became an independent consultant in 2005, forming Communication Perspectives. Marty is one of four co-founders of UCStrategies.com.

Marty sees Unified Communications as transforming the highly manual, unmeasured, and relatively unpredictable world of telephony and e-mail into a software-assisted, coordinated, simplified, predictable process that will deliver high-value benefits to customers, to employees and to the enterprises that serve and employ them. With even moderate attention to implementation and change management, UC can deliver the cost-saving and process-accelerating changes that deliver real, compelling, hard-dollar ROI.