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Nortel: Separating Enterprise and Service ProviderNortel: Separating Enterprise and Service Provider

As Dave Greenfield notes, Nortel still has a lot of forward-thinking R&D going on, but the focus now has to be on keeping the existing customer base, or there won't be anyplace for that R&D to go.

Eric Krapf

November 10, 2008

2 Min Read
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As Dave Greenfield notes, Nortel still has a lot of forward-thinking R&D going on, but the focus now has to be on keeping the existing customer base, or there won't be anyplace for that R&D to go.

Over at ZDNet, Dave Greenfield has an interesting take on how Nortel's Enterprise business could remain strong in spite of the overall company's troubles. Dave takes the optimistic tack, which you pretty much have to do if you want to talk about Nortel's future at all, these days.The idea of getting enterprise away from the ill-starred service provider business sounds appealing; it was one of the things I was getting at in this post from last week. The parallels to Avaya pre-Lucent spinoff are strong, at least at a high level.

The difference is that the industry, as a whole, seems even weaker today, and the competition to the traditional players for enterprise voice is indisputably stronger--i.e., Cisco and Microsoft.

Dave rightly points out that Nortel's Enterprise losses were smaller this quarter than its Carrier division's. And in some ways, if enterprises slow down their capital spending, that could theoretically stave off a mass movement away from Nortel on the part of customers worried about the vendor's future. If they're not buying, at least they're not replacing Nortel as their primary vendor.

But it's still an uphill struggle. Brent Kelly offered a solid rebuttal to my musing about Avaya's ability to thrive in private ownership, and the same would clearly apply to Nortel's enterprise division if Nortel wound up getting sold off in parts.

As Dave Greenfield notes, Nortel still has a lot of forward-thinking R&D going on, but the focus now has to be on keeping the existing customer base, or there won't be anyplace for that R&D to go.As Dave Greenfield notes, Nortel still has a lot of forward-thinking R&D going on, but the focus now has to be on keeping the existing customer base, or there won't be anyplace for that R&D to go.

About the Author

Eric Krapf

Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect.s Program Co-Chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community.s daily news and analysis website.
 

Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry.
 

Before coming to BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.