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What the Future Holds for Enterprise Communications: A Web EventWhat the Future Holds for Enterprise Communications: A Web Event

The slow but steady migration to IP; cloud's emergence; and BYOD's strength are among the topics we'll cover

Melanie Turek

May 21, 2012

2 Min Read
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The slow but steady migration to IP; cloud's emergence; and BYOD's strength are among the topics we'll cover

My colleague Alaa Saayed is presenting a webinar on Thursday May 24th, at 1 pm ET, that will look at the future of enterprise communications, based on recent market and user data from many Frost & Sullivan studies. You can register for the event here. In the meantime, here are some highlights from his presentation:

As you can see, the enterprise market is clearly moving toward an IP world...but vendors must still remember that lots of organizations, large and small, don't have IP in their networks, or don't have it across the organization. Those companies still need care and feeding, and they represent sales opportunities only if vendors can overcome the hurdle of "good enough"--as in, what I have now is good enough for my communications needs.

Cloud communications are certainly changing the way many companies deploy their applications, but more organizations will likely have a mix of premises-based and hosted solutions for the foreseeable future—and vendors need to respond accordingly (with mixed integration, managed services and flexible pricing models, among other things).

In a recent survey of more than 200 C-level executives, Frost & Sullivan research shows that almost half of all respondents said a mobile phone is their primary telephony endpoint at the office—more than any other endpoint we asked about. That will have repercussions for MIS going forward, and we expect BYOD and the general consumerization of IT to significantly impact enterprise technology decisions and deployments over the next decade.

In his presentation, Alaa will also be discussing demand patterns for IP PBX platforms and endpoints, the market forecast for TDM and IP endpoint shipments, other platform and endpoint trends, and key considerations for communications investment decisions going forward. Hope to see you there!

About the Author

Melanie Turek

Melanie Turek is Vice President, Research at Frost & Sullivan. She is a renowned expert in unified communications, collaboration, social networking and content-management technologies in the enterprise. For 15 years, Ms. Turek has worked closely with hundreds of vendors and senior IT executives across a range of industries to track and capture the changes and growth in the fast-moving unified communications market. She also has in-depth experience with business-process engineering, project management, compliance, and productivity & performance enhancement, as well as a wide range of software technologies including messaging, ERP, CRM and contact center applications. Ms. Turek writes often on the business value and cultural challenges surrounding real-time communications, collaboration and Voice over IP, and she speaks frequently at leading customer and industry events.Prior to working at Frost & Sullivan, Ms. Turek was a Senior Vice-President and Partner at Nemertes Research. She also spent 10 years in various senior editorial roles at Information Week magazine. Ms. Turek graduated cum laude with BA in Anthropology from Harvard College. She currently works from her home office in Steamboat Springs, Colorado.