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August 22, 2024
Einstein SDR Agent engages with inbound leads to answer questions and book meetings; Einstein Sales Coach Agent role-plays with sellers and critiques their performance.
August 22, 2024
A NICE webinar on CX and AI discusses how and why organizations should not only break down data silos but functional divides among internal teams.
August 21, 2024
AI provides a fast track to help address pressing needs for operational efficiencies, workplace productivity and improving CX.
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![NICE logo NICE logo](https://www.nojitter.com/sites/default/files/NICE-LOGO_1200_RGB_no-background.png)
June 14, 2024
NICE
There is a fine line between self-service solutions that empower customers and self-serving tactics that prioritize efficiency over...
![NICE logo NICE logo](https://www.nojitter.com/sites/default/files/NICE-LOGO_1200_RGB_no-background.png)
March 20, 2024
NICE
When it comes to AI for CX, if it’s done right, it’s practically invisible while seamlessly enhancing customer experiences. When done...
![Cognigy Logo](https://www.nojitter.com/sites/default/files/logo_cognig.png)
March 6, 2024
Cognigy
In today's dynamic contact center landscape, efficiency and customer satisfaction are paramount. AI Copilot and Agent Assist solutions are...