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No Jitter Roll: SIPPIO Announces CX Enhancements to Teams, InMoment Releases AI Capabilities for Contact Centers, and Humach releases mAI Pilot

Hannah Warfel

June 28, 2024

Also, MicroStrategy releases updates to its platform and Glassbox launces Global Partner Network.

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How OpenAI Could Shape the Next Wave of Collaborative Platforms

Eric Krapf

June 28, 2024

We’re already used to video meetings and screensharing – but the collaboration experience could be better and there’s opportunity to refine how we do meetings.

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Three AIs Walked into a Bar…

Dave Michels

June 27, 2024

Generative AI has captured the attention of businesses of all sizes across many industries. Pre-Gen AI types of AI have proven reliability and offer significant value. The smart play? Leverage both...

News & Views

What is OpenAI? AI Features, Benefits & More

No Jitter Staff

June 28, 2024

Dive into the world of OpenAI and explore its features, benefits, and applications. Learn how OpenAI is revolutionizing artificial intelligence.

Ensuring Everyone Knows the Rules of (Employee) Engagement

Lisa Schmeiser

June 27, 2024

Even something so small as turning a camera on or off can indicate how engaged an employee is in their workplace, research shows.

Promise and Perils of Sentiment Analysis

Nathan Eddy

June 26, 2024

The AI-powered software applications known as sentiment analysis tools can give businesses a leg up in lead generation, customer health processes, and sales forecasting.

The Unstoppable Convergence: Integrating Cybersecurity and Business Operations

Scott Murphy

June 25, 2024

Maximize the value of cybersecurity investments by driving business outcomes.

Why It Pays to Pay Attention to Contracts

Denise Munro

June 24, 2024

The communication services you are buying are mission-critical -- so you must read and understand all the terms, conditions, and attachments to your contract.

Zoholics 2024: How the Company Models a Different Path to Success

Jon Arnold

June 21, 2024

The company’s core tenets of prioritizing innovation, responsibly developing AI and maintaining the freedom to run the company as they see fit have contributed to a workspace-services company worth analyzing.

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