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Conversations in Collaboration: Omdia’s Bradley Shimmin on AI Factories – They’re Much More Than You Think

Matt Vartabedian

July 01, 2024

An AI Factory is more than a term used to sell GPUs or servers. It may well usher in a new era of living corporate knowledge.

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No Jitter Roll: SIPPIO Announces CX Enhancements to Teams, InMoment Releases AI Capabilities for Contact Centers, and Humach releases mAI Pilot

Hannah Warfel

June 28, 2024

Also, MicroStrategy releases updates to its platform and Glassbox launces Global Partner Network.

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7 innovative ways to modernize your IVR

Jason Spulak, Voice Product Marketing at Twilio

July 01, 2024

Twilio

Interactive Voice Response is the first point of contact for callers. Here's seven ways to modernize it.

News & Views

What is an AI Factory?

No Jitter Staff

July 02, 2024

An AI factory is a data center that produces a new commodity: artificial intelligence. Read on to find out what that really means.

UCaaS vs CCaaS: What’s the Difference & Which is Best For You?

No Jitter Staff

June 28, 2024

It’s not UCaaS or CCaaS. Each solution fill different business needs, so your organization can benefit from both. Read on to find out why.

Real-World Generative AI Applications

No Jitter Staff

June 28, 2024

Read-on for an overview of how generative AI applications can automate and augment your day-to-day work.

What is Generative AI and How It Can Increase Productivity

No Jitter Staff

June 28, 2024

Dive into the topic of what productivity means with respect to generative AI.

What is OpenAI? AI Features, Benefits & More

No Jitter Staff

June 28, 2024

Dive into the world of OpenAI and explore its features, benefits, and applications. Learn how OpenAI is revolutionizing artificial intelligence.

How OpenAI Could Shape the Next Wave of Collaborative Platforms

Eric Krapf

June 28, 2024

We’re already used to video meetings and screensharing – but the collaboration experience could be better and there’s opportunity to refine how we do meetings.

See All Webinars

Webinars

Empowering Customers to Self-Serve on Their Terms: How to Build a Holistic CX Strategy for Long-term Success

June 14, 2024

NICE

There is a fine line between self-service solutions that empower customers and self-serving tactics that prioritize efficiency over...

Making AI Work for You: The importance of purpose-built AI for CX

March 20, 2024

NICE

When it comes to AI for CX, if it’s done right, it’s practically invisible while seamlessly enhancing customer experiences. When done...

Shaping a New CX: The Rise of Generative AI-Powered Agent CoPilot

March 6, 2024

Cognigy

In today's dynamic contact center landscape, efficiency and customer satisfaction are paramount. AI Copilot and Agent Assist solutions are...

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