The State of Cloud Communications
In its second-annual Cloud Communications Survey, No Jitter Research found continued growth in the use of cloud-hosted services to meet communications needs. The 2016 results reveal that two-thirds of respondents already using cloud-hosted communications intend to bring on additional services within the next 12 months.
Additionally, year-over-year comparisons show rising interest in and use of cloud communications in four particular functional areas: cloud PBX, mobile applications like video calling and team collaboration, unified communications, and contact center services.
Learn more in this No Jitter Industry Insights report sponsored by RingCentral.