Unified Communications & Collaboration

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | February 03, 2017 |
This week's collection includes news from Slack, Avaya, Aerohive, Microsoft, Smartsheet, ATIS, SIP Forum, Wildix, and Dialogic.

Don't Get Caught in a Straightjacket of Costs

Matt Brunk | February 03, 2017 |
Having to forego infrastructure upgrade because of cost can find organizations in a real bind.

Cloud UC Explained

Terry Slattery | February 02, 2017 |
Hosted UC, hybrid cloud UC, UCaaS. Confused? You're not alone.

No Jitter On Air: 3 Experts on 3 Cloud Services

Beth Schultz | February 02, 2017 |
In a trio of inaugural podcasts, No Jitter brings you leading analyst voices on cloud contact center, video, and UC services.

Slack Goes Enterprise: What IT Execs Need to Know

Irwin Lazar | February 01, 2017 |
Slack's launch of Enterprise Grid puts Slack clearly into competition with Cisco, Microsoft, and others in the enterprise communications and collaboration market.

7 Factors to Consider on Enterprise Messaging Apps

Dave Michels | January 31, 2017 |
Before selecting a workstream messaging app like Circuit, HipChat, Slack, or Spark, be sure to explore each vendor's particular architectural approach and philosophy.

Avaya Users: Time to Build Your Contingency Plans

Stephen Leaden | January 31, 2017 |
With Avaya in Chapter 11, enterprise customers need to do their due diligence and, while hoping the company remains intact, plan for the worst.

Polycom Beefs Up Meeting Room Experience

Michelle Burbick | January 31, 2017 |
Introduces two new video meeting products aimed at improving in-room and virtual participation.

What, There's Something Better Than Real Time?

Jon Arnold | January 31, 2017 |
Voice is losing primacy to messaging, and for anyone with legacy DNA left in their thinking, the logic is confounding -- but to move forward you best figure it out.

The Future Is Here: Digital Banking Communications in 2017 and Beyond

Perry Price | January 30, 2017 |
Consumer desire for digital, mobile interactions will surely create endless opportunities for new communication services.

Cisco Spark Board Shows Value of Spark Cloud

Zeus Kerravala | January 30, 2017 |
It’s the combination of the cloud, hardware and software that makes Spark unique.

Cisco Grabs AppDynamics to Deepen Insight Delivery

Michelle Burbick | January 26, 2017 |
Cisco boosts its analytics position with $3.7 billion acquisition of application intelligence provider AppDynamics.

Combination to Unlock Seamless Mobile UC All in the 'Digits'

Tom Brannen | January 25, 2017 |
Will T-Mobile innovation help us finally achieve a seamless, converged, mobile communications experience?

Assuring Top Performance for the 'Moment of Truth'

Darc Rasmussen | January 25, 2017 |
Here's how to make sure your UC systems don't fail during those all-important real-time customer interactions.

Apple CallKit Catching On

Michael Finneran | January 24, 2017 |
Get a status report on which UC providers are doing what with CallKit in the 'Optimizing Apple in Your Enterprise' session at Enterprise Connect 2017.

Re-Envisioning Enterprise Communications for Today

Sponsored by Nokia | January 24, 2017 |
In this sponsored post, Nokia shows how modernizing your PBX and UC systems in support of digital transformation doesn't have to break the bank.

Avaya Bankruptcy: Good or Bad for Customers?

Phil Edholm | January 23, 2017 |
Avaya should be better positioned to minimize impact to its existing base than Nortel had been years ago, but quick agreement with creditors is crucial.

Digital Transformation: Don't Put the Cart Before the Horse

Sponsored by AT&T | January 23, 2017 |
In this sponsored post, AT&T discusses how voice network transformation can enable your digital strategy.

No Jitter Roll: This Week in Enterprise Communications

Michelle Burbick | January 20, 2017 |
Today's collection of what's hot and happening includes news from Slack, Atlassian, Masergy, Windstream, VeloCloud, Citrix, Toshiba, Sonus, Comcast Business, and Genesys.

Avaya's Six Billion Dollar Plan

Zeus Kerravala | January 20, 2017 |
Crippled Avaya needs to become better, stronger, faster -- just like TV's iconic bionic man.


Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
Connect with the Entire Enterprise Communications & Collaboration Ecosystem


Stay Up-to-Date: Hear industry visionaries in Keynotes and General Sessions delivering the latest insight on UC, mobility, collaboration and cloud

Grow Your Network: Connect with the largest gathering of enterprise IT and business leaders and influencers

Learn From Industry Leaders: Attend a full range of Conference Sessions, Free Programs and Special Events

Evaluate All Your Options: Engage with 190+ of the leading equipment, software and service providers

Have Fun! Mingle with sponsors, exhibitors, attendees, guest speakers and industry players during evening receptions

Special Offer - Save $200 Off Advance Rates

Register now with code NOJITTEREB to save $200 Off Advance Rates or get a FREE Expo Pass!

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

March 8, 2017

Enterprise IT's ability to innovate is critical to the success of the business -- 80% of CIOs agree. But the CIO role has never been more challenging than it is today, with rising operational respo

March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.