Matt Brunk
Matt Brunk has worked in past roles as director of IT for a multisite health care firm; president of Telecomworx,...
Read Full Bio >>

Matt Brunk | February 24, 2017 |


Get a Little Help with Your IP Transition

Get a Little Help with Your IP Transition A roundup of companies that can help ease the pain of moving from legacy gear to IP

A roundup of companies that can help ease the pain of moving from legacy gear to IP

At a recent IT conference and exhibition here in Florida, I came across some interesting companies that will help businesses with legacy gear make the transition to IP networking.

The offerings from these companies run the gamut from provisioning services to fax error correction -- the sometimes overlooked but often critical elements of a business telephony environment. They are:

  • 888VoIP - This specialized distributor of VoIP products and services goes beyond order fulfillment with hardware provisioning, technical support, and an online knowledge base for VoIP configurations. Provisioning before shipment remains a viable option for many hosted deployments, since doing so can simplify the process from order receipt to delivery. Pre-provisioned telephones save on installation time and ease the transition to hosted voice services.

  • Algo Solutions - This company's 8301 paging adapter integrates traditional paging into a hosted or premises IP solution. The device also serves as a scheduler for automated bells, tones, and announcements -- just the functionality many schools need as they prepare to migrate away from outdated PA systems.

  • Bicom Systems - This company's IP Key Systems OfficeBox uses PBXware, an open standards turnkey telephony platform, to provision 2x6, 4x8, and 8x16 configurable gateways that can show a busy lamp field for each extension and line appearance. As the Bicom rep explained, users want to see who is calling and they want one-button access to other extensions or lines for placing calls. Bicom delivers a "square" system with a dedicated button for every line and extension. In a small business, button real estate is still in demand. Why? Perhaps people resist change or they just want what they had before because they think they still need it.

  • T38Fax - As its name suggests, this company is dedicated to the T.38 fax relay standard. T38Fax employs error correction mode to ensure that any page with distorted or lost data gets retransmitted. Faxing over SIP trunks has been a challenge for some, and this service offers a way around that. It costs $7 monthly per SIP trunk with the following rates: 2.5 cents/minute outgoing fax (U.S. and Canada), 2.5 cents/minute metered incoming fax (to local DIDs), 5 cents/minute metered incoming fax (to toll-free numbers), $2/month per local fax number (DID), and $5/month per toll-free fax number.

  • Viking Electronics - This manufacturer provides ringdown circuits/line simulators, announcers, dialers, paging, access control, outdoor communications, and middleware for TDM-to-IP transitions, plus has IP paging in development, the company told me. Viking has been providing products that work with TDM since 1969 and, in recent years, IP. For example, if your IP solution doesn't deliver enough juice to power outdoor and 2500 sets, you can easily add in a Viking device to boost ring current.

Follow Matt Brunk on Twitter and Google+!
Matt Brunk on Google+


July 12, 2017

Enterprises have been migrating Unified Communications & Collaboration applications to datacenters - private clouds - for the past few years. With this move comes the opportunity to leverage da

May 31, 2017

In the days of old, people in suits used to meet at a boardroom table to update each other on their work. Including a remote colleague meant setting a conference phone on the table for in-person pa

April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

July 14, 2017
Lantre Barr, founder and CEO of Blacc Spot Media, urges any enterprise that's been on the fence about integrating real-time communications into business workflows to jump off and get started. Tune and....
June 28, 2017
Communications expert Tsahi Levent-Levi, author of the popular blog, keeps a running tally and comprehensive overview of communications platform-as-a-service offerings in his "Choosing a W....
June 9, 2017
If you think telecom expense management applies to nothing more than business phone lines, think again. Hyoun Park, founder and principal investigator with technology advisory Amalgam Insights, tells ....
June 2, 2017
Enterprises strategizing on mobility today, including for internal collaboration, don't have the luxury of learning as they go. Tony Rizzo, enterprise mobility specialist with Blue Hill Research, expl....
May 24, 2017
Mark Winther, head of IDC's global telecom consulting practice, gives us his take on how CPaaS providers evolve beyond the basic building blocks and address maturing enterprise needs.
May 18, 2017
Diane Myers, senior research director at IHS Markit, walks us through her 2017 UC-as-a-service report... and shares what might be to come in 2018.
April 28, 2017
Change isn't easy, but it is necessary. Tune in for advice and perspective from Zeus Kerravala, co-author of a "Digital Transformation for Dummies" special edition.
April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.