Mobility

When Texting Is a Bad Thing

Art Yonemoto | October 19, 2016 |
With distracted driving leading to thousands of deaths and injuries each year, something has to change.

The Dark Side of Always On

Andrew Prokop | October 17, 2016 |
Mobile SIP communication allows me to be reachable no matter where I am, but the line between work and personal life has been blurred to the point of being nearly invisible.

Say 'Allo' to Un-Unified Communications

Tom Brannen | October 05, 2016 |
Perhaps the growing chasm between the consumer and business communications experience isn't such a bad thing.

Chance for Enterprise Mobility, at Last

Michael Finneran | October 04, 2016 |
Hope that we'll finally see mobile offerings of real value for enterprise users is coming from different corners of communications universe.

Native Skype for Business Calling on iPhones Coming Soon

Michael Finneran | September 28, 2016 |
Microsoft promises integration of its mobile UC client with the Apple CallKit API.

Comcast Announces MVNO/Wi-Fi Service

Michael Finneran | September 21, 2016 |
Move could come at the right time for offering a WiFi-first service that supports iPhones as well as Android devices.

Making Sense of the Cisco-Apple 'Fast Lane'

Michael Finneran | September 20, 2016 |
Taking advantage of existing technology in a coordinated fashion, Cisco and Apple are addressing some long-standing challenges in managing Wi-Fi networks.

Verizon One Talk: UC Mobility Without an App

Dave Michels | September 19, 2016 |
Verizon One Talk is a new service that utilizes a single, native phone number across mobile and fixed and devices.

Cisco Missing the Mark on iOS Calling?

Michael Finneran | September 15, 2016 |
Cisco favors a development for Spark over a meaningful mobile initiative for widely used Jabber; meantime, other UC&C vendors still in denial over value of mobile clients.

5G: What's In Store for You

Dennis H. Goodhart | September 13, 2016 |
This next-generation mobile technology could be an enabler that changes the way we watch TV, get our news, and communicate with each other.

Apple Announces a Frivolous Lot -- But Little for Business

Michael Finneran | September 08, 2016 |
A flurry of Apple announcements point to an evolutionary, rather than revolutionary, smart device market.

What's the Big Deal about Carrier Aggregation?

Michelle Burbick | September 07, 2016 |
Sprint and Verizon make moves to speed their cellular networks as they continue down the path to 5G.

Surviving Massive Disruption

Elizabeth (Beth) English | August 31, 2016 |
To survive and thrive, successful organizations must focus on developing their greatest asset: information.

Contract Games: How Verizon Rapid Delivery Turns Contracting on its Head

By Deb Boehling and Laura McDonald | August 30, 2016 |
Large business customers need to be well prepared lest they be sucked into the trap Verizon is setting with its "optimized" service-delivery platform.

In Search of the Blue Idea

Andrew Prokop | August 29, 2016 |
There are big, mind-blowing ideas out there waiting to be put into words, and eventually, practice.

Saving Dollars and Cents with MVNOs

Art Yonemoto | August 24, 2016 |
Opting for a Mobile Virtual Network Operator may help you cut mobile costs and lead to a better customer experience.

Cashing In on Mobility: Real Money in Advertising, Content

Michael Finneran | August 23, 2016 |
While most UC&C vendors have stumbled through the money-losing boondoggle of mobilizing UC, a few have caught on to where the real money is to be made.

Going for Gold with Team Collaboration

Beth Schultz | August 11, 2016 |
World-renowned Michael Johnson Performance athletic training center plans to power up for 2020 with Mitel's MiTeam cloud-based team collaboration suite.


April 19, 2017

Now more than ever, enterprise contact centers have a unique opportunity to lead the way towards complete, digital transformation. Moving your contact center to the cloud is a starting point, quick

April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

April 20, 2017
Robin Gareiss, president of Nemertes Research, shares insight gleaned from the firm's 12th annual UCC Total Cost of Operations study.
March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.