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AI & Automation
No Jitter Roll: Box Intros AI Features, WorkJam Adds Video and AINo Jitter Roll: Box Intros AI Features, WorkJam Adds Video and AI

Box adds new AI features to Enterprise Advanced Plan, WorkJam launches AI and video to frontline worker platform; Foxit unveils Foxit AI; Zoom updates Team Chat.

byMatt Vartabedian
Jan 17, 2025
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1 Min Read
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Digital Workplace
AI Adoption Anxiety Ushers in the New YearAI Adoption Anxiety Ushers in the New Year
byLisa Schmeiser
Jan 16, 2025
1 Min Read
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AI & Automation
Microsoft Intros Copilot Chat; Google Cuts AI Prices for WorkspaceMicrosoft Intros Copilot Chat; Google Cuts AI Prices for Workspace
byMatthew Vartabedian
Jan 16, 2025
1 Min Read
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Digital Workplace
How to Review Communications Technology Contracts from a Business PerspectiveHow to Review Communications Technology Contracts from a Business Perspective
byJane Laino
Jan 13, 2025
1 Min Read
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AI & Automation
No Jitter Roll: NVIDIA Announces New Language Model Products, Accenture Releases AI Refinery for Industry, and EdgeRunner AI and Intel Partner for AI PCsNo Jitter Roll: NVIDIA Announces New Language Model Products, Accenture Releases AI Refinery for Industry, and EdgeRunner AI and Intel Partner for AI PCs
byHannah Warfel
Jan 10, 2025
1 Min Read
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Digital Workplace
Ask an Analyst: 2024 ReviewsAsk an Analyst: 2024 Reviews
byNo Jitter Staff
Jan 10, 2025
1 Min Read
Reshape Your Meeting Rooms with These 6 Video Bars
Video Conferencing
Reshape Your Meeting Rooms with These 6 Video Bars
Reshape Your Meeting Rooms with These 6 Video Bars
Jan 7, 2025
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8 Slides
byRyan Daily
A Microsoft Teams tile
Workspace
2024 Was a Year for Integration and Quiet Domination – For One Company
2024 Was a Year for Integration and Quiet Domination – For One Company
Dec 24, 2024
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1 Min Read
byLisa Schmeiser
Monitoring Employee Productivity: Balancing Surveillance with Transparency
Employee Experience
Monitoring Employee Productivity: Balancing Surveillance with Transparency
Monitoring Employee Productivity: Balancing Surveillance with Transparency
Dec 24, 2024
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1 Min Read
byNathan Eddy
Ask an Analyst: 2024 Trends in Collaboration Tech
Workspace
Ask an Analyst: 2024 Trends in Collaboration Tech
Ask an Analyst: 2024 Trends in Collaboration Tech
Dec 20, 2024
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1 Min Read
byIrwin Lazar
The “Internet of Agents” Will Bring Value Through Interconnectivity
Assistants & Copilots
The “Internet of Agents” Will Bring Value Through Interconnectivity
The “Internet of Agents” Will Bring Value Through Interconnectivity
Dec 19, 2024
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1 Min Read
byZeus Kerravala
Ask An Analyst: 2024 Review from Omdia’s Brent Kelly
UCaaS
Ask An Analyst: 2024 Review from Omdia’s Brent Kelly
Ask An Analyst: 2024 Review from Omdia’s Brent Kelly
Dec 18, 2024
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1 Min Read
byBrent Kelly
Someone using a phone app
Workspace
Ask an Analyst: 2024 Digital Workplace Trends
Ask an Analyst: 2024 Digital Workplace Trends
Dec 18, 2024
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1 Min Read
byBeth Schultz
Expect RTO Policies to Change As Leases Do
Workspace
Expect RTO Policies to Change As Leases Do
Expect RTO Policies to Change As Leases Do
Dec 12, 2024
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1 Min Read
byLisa Schmeiser
No Jitter Roll: AWS Debuts New AI Models and Much More, and Verint Launches a CX/EX Scoring Bot
Assistants & Copilots
No Jitter Roll: AWS Debuts New AI Models and Much More, and Verint Launches a CX/EX Scoring Bot
No Jitter Roll: AWS Debuts New AI Models and Much More, and Verint Launches a CX/EX Scoring Bot
Dec 6, 2024
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1 Min Read
byMatt Vartabedian
Frustrated By the RTO Mandate Debate? Don't Be.
Employee Experience
Frustrated By the RTO Mandate Debate? Don't Be.
Frustrated By the RTO Mandate Debate? Don't Be.
Dec 5, 2024
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1 Min Read
byLisa Schmeiser
The words "accelerating growth" appear in white text on a blue background of flowing, wave like designs, and the Informa TechTarget logo and name
Digital Workplace
Note from the Editor-in-Chief
Note from the Editor-in-Chief
Dec 2, 2024
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1 Min Read
byLisa Schmeiser
Beyond Core Capabilities: Six Key Considerations for Evaluating a Connected Workspaces
Workspace
Beyond Core Capabilities: Six Key Considerations for Evaluating a Connected Workspaces
Beyond Core Capabilities: Six Key Considerations for Evaluating a Connected Workspaces
Nov 26, 2024
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1 Min Read
byBeth Schultz
Empowering Businesses with Seamless Communications and Innovation in the Digital Age
Digital Workplace
Empowering Businesses with Seamless Communications and Innovation in the Digital Age
Empowering Businesses with Seamless Communications and Innovation in the Digital Age
Nov 25, 2024
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1 Min Read
byScott Murphy
Four Big Reasons to Use Video Interviews and Bonus Tips
Employee Experience
Four Big Reasons to Use Video Interviews and Bonus Tips
Four Big Reasons to Use Video Interviews and Bonus Tips
Nov 22, 2024
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1 Min Read
byBobra S. Bush
Digital Assistant working on computer
Employee Experience
Workplace Personas Push AI Adoption
Workplace Personas Push AI Adoption
Nov 21, 2024
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1 Min Read
byLisa Schmeiser
AR/VR’s Role in Business Collaboration
Video Conferencing
AR/VR’s Role in Business Collaboration
AR/VR’s Role in Business Collaboration
Nov 21, 2024
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1 Min Read
byIrwin Lazar
Someone pressing an agent icon
Employee Experience
Automating Agent Wellness: Reducing Burnout, Improving CSAT
Automating Agent Wellness: Reducing Burnout, Improving CSAT
Nov 20, 2024
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1 Min Read
byNathan Eddy
No Jitter Midroll: Salesforce Launches Agentforce Testing Center
Assistants & Copilots
No Jitter Midroll: Salesforce Launches Agentforce Testing Center
No Jitter Midroll: Salesforce Launches Agentforce Testing Center
Nov 20, 2024
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1 Min Read
byMatt Vartabedian
No Jitter Midroll: Microsoft Debuts More AI Agents
Assistants & Copilots
No Jitter Midroll: Microsoft Debuts More AI Agents
No Jitter Midroll: Microsoft Debuts More AI Agents
Nov 19, 2024
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1 Min Read
byMatt Vartabedian
No Jitter Roll: AI Agents Debut from Five9, Cognigy, Snowflake and DataRobot
Assistants & Copilots
No Jitter Roll: AI Agents Debut from Five9, Cognigy, Snowflake and DataRobot
No Jitter Roll: AI Agents Debut from Five9, Cognigy, Snowflake and DataRobot
Nov 15, 2024
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1 Min Read
byMatt Vartabedian
AI Enthusiasm Is Cooling. Look to Workers to See Why.
Employee Experience
AI Enthusiasm Is Cooling. Look to Workers to See Why.
AI Enthusiasm Is Cooling. Look to Workers to See Why.
Nov 14, 2024
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1 Min Read
byLisa Schmeiser
Microsoft Teams on a laptop
Workspace
Lessons Learned from Recent Microsoft Teams Deployments
Lessons Learned from Recent Microsoft Teams Deployments
Nov 14, 2024
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1 Min Read
byDenise Munro
AI virtual agent
Assistants & Copilots
What is an AI Agent?
What is an AI Agent?
Nov 11, 2024
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1 Min Read
byNo Jitter Staff
Connected Workspace Apps: One’s Enough
Workspace
Connected Workspace Apps: One’s Enough
Connected Workspace Apps: One’s Enough
Nov 6, 2024
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1 Min Read
byBeth Schultz
How AI Will Impact Platform Decisions
AI Collaboration
How AI Will Impact Platform Decisions
How AI Will Impact Platform Decisions
Nov 5, 2024
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1 Min Read
byIrwin Lazar
How to Get People Back in the Office? Ask Them What It Takes.
Workspace
How to Get People Back in the Office? Ask Them What It Takes.
How to Get People Back in the Office? Ask Them What It Takes.
Nov 4, 2024
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1 Min Read
byKevin Kieller, Anna Kieller
No Jitter Roll: RingCentral Bundles AI Assistant, Moveworks Launches Agentic AI Search, Calabrio Debuts AI Quality Management Solutions
Assistants & Copilots
No Jitter Roll: RingCentral Bundles AI Assistant, Moveworks Launches Agentic AI Search, Calabrio Debuts AI Quality Management Solutions
No Jitter Roll: RingCentral Bundles AI Assistant, Moveworks Launches Agentic AI Search, Calabrio Debuts AI Quality Management Solutions
Nov 1, 2024
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1 Min Read
byMatt Vartabedian
Want to Figure Out the Best Office Policy? Try an A/B Test
Workspace
Want to Figure Out the Best Office Policy? Try an A/B Test
Want to Figure Out the Best Office Policy? Try an A/B Test
Oct 30, 2024
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1 Min Read
byLisa Schmeiser
Operator Connect for Teams: Overwhelming Options for Users
Workspace
Operator Connect for Teams: Overwhelming Options for Users
Operator Connect for Teams: Overwhelming Options for Users
Oct 28, 2024
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1 Min Read
byKevin Kieller

Editor's Spotlight

How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
Ccaas
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations
How Air Canada Tapped Amazon Connect to Modernize Its Contact Center Operations

Dec 16, 2024

How Talkdesk Delivers for Vertical Industries
Ccaas
How Talkdesk Delivers for Vertical Industries
How Talkdesk Delivers for Vertical Industries

Dec 5, 2024

How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
Ccaas
How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity
How Vendors Could Help Small and Medium Businesses Navigate Change Amidst Rapid Change and Complexity

Dec 17, 2024

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