Matt Brunk is the President of
Telecomworx, an interconnect company based in Monrovia, MD serving S-M enterprises. He has worked in past roles as Telecommunications Consultant, Analyst, and Chief Network Engineer. He holds a copyright on a traffic engineering theory and formula, has a current trademark in a consumer product, writes for Business Communications Review magazine, presents at VoiceCon and has written for McGraw-Hill/DataPro. He also holds numerous industry certifications. Matt has manufactured and marketed custom products for telephony products. He also founded the NBX Group, an online community for the 3Com NBX products. Matt is married to a school teacher, and has one daughter who at age 4 helped him wire his existing building -- a historic schoolhouse circa 1838 that his company purchased and restored.
There's mounting evidence that low levels of electromagnetic radiation aren't good for us. It's not conclusive evidence but several years ago, the cell industry shook off the allegations.
I know there are benefits to the OPEX side by reducing footprint and power. What I take issue with is the acquisition cost of the virtual PBX.
The next time you venture out for your significant other to buy ice cream, I want you to think of Mitel.
What about redefining holistically the PC/laptop desktops for real time communications?
Will the solution be affordable to the masses with and without UC?
Even though there are enticing savings by changing traditional telephony services, what about the carrier contract?
The tools of social media are bi-directional and the audience can and will reply back, retaliate or go off on tangents.
The enterprise cannot ignore Apple.
One of the worst possible scenarios for any social networking site is a failure to communicate to its members.
Reducing the process involved for personnel changes is worthy of your attention.
Apple has built their cloud, empowered the desktops and continues to build a ring of fire around its brand.
Terms of Service and Acceptable Use Policies are licenses to kill growth, competitiveness and restrict users while maintaining unfair pricing practices that remain from old generation thinking.
The old days of SMB customers not being able to afford network assessments, verification, monitoring or troubleshooting tools are past.
Normally I'd notice details about desk phones and systems (Blue Man Group uses Nortel Norstar) but it seems this trip was more about mobility and convenience.
Delaware understands doing more for less and they are taking advantage of Verizon's SIP trunking service that also addresses redundancy (business continuity) and overflow routing.
Applying the use of the old model to the Internet today and the NGN is definitely bad karma.
The trend shows that that cutting landlines isn't slowing down but gaining momentum. What will be revealing is whether the trend continues and by what rate.
When I look at the graph showing monthly MAC revenue, at first glance it was almost a weeping moment. Then, I viewed the graph and statistics for the Maintenance revenue.
Especially challenging will be justifying the means for the ends, and this means endpoints in every network. In case you haven't noticed, endpoints aren't cheap.
While companies continue to slash and cut payrolls and expenditures, individuals need to focus on learning how to operate like a startup.
ADTRAN is taking a deep dive into UC and banking on good positioning and applications.
I do agree that the Internet stands to be monitored and manipulated by businesses and governments, and I think there will be serious consequences as a result.
Skype's adoption of Acme Packet's SBCs may reduce the concern of security for enterprises considering Skype-for-SIP, but I don't think it secures Skype.
You can keep repackaging voice and you can even add other components to it like UC, but when you get down to the wire you can't ignore the individual elements of cost found within those shifts.
The revenues and tax flows caused by shifts of services away from the PSTN and old models of doing business/work/pleasure are swinging over to the Internet.
I'm excited since I won't need a team of IT guys running the show for what many business owners come to know as a big line item expense.
I don't think that 3Com is going to provide HP with any significant voice assets.
No more monthly 800-account fees, slightly better rates, and some communications glue that facilitates Web calls--that's value.
Session Border Controllers may be that next big thing in bringing control to manage that squishy soft IP demarc.
Energy and environmentalism are going to influence more and more decisions about how technology is deployed and used.
IPT manufacturers are snoozing at the switch.
Whether or not the King Midas touch from Apple will ever reach the voice industry outside of iPhones remains a wait, see and guess venture.
Making one's own power is not only green but it's a smart move that will keep businesses running.
Zultys has earned some respect and they've appropriately taglined their company effort "Smarter Communications."
Telephony is a service, not just an application. Misapplying the wrong technology doesn't win and retain customers.
Dollar savings have a way of blinding folks and seducing them by promising savings without regard to performance and the impact of failure in meeting the requirements.
IPT including SIP must deliver on better, faster, cheaper and easier to use than TDM.
I told you and some of you replied in short, "not to worry." This won't be the last that you'll hear about "voice" compromises.
As companies migrate their traffic to one pipe or set of pipes, the old risks inherently remaining are security, QoS and reliability.
There are several proposals on the table concerning telecommunications, energy, the Internet and EMP (Electro-magnetic pulse).
"We believe that applications including video collaboration and cloud computing will become realities in the mobile space because of [LTE] performance."
Doing more for less, and with what they have embedded, is a tune that will resonate.
We know SIP can change telephony but are you willing to change with it?
The hosted services that My1Voice offers are in fact making it a fraction of the cost compared to a traditional PBX system.
SIP trunking is a reality road for the future but it's how you get there that counts.
For those contemplating offering outsiders space in your building--you better have your security ducks in a row and your network and resources better be up to snuff.
Recently, we got a letter from the customer: "I am looking forward to having many years of service out of the system." This is what everyone needs to "get" and understand.
How much can employers expect from their hourly employees while off-duty?
He couldn't figure out how to turn down the glowing light on the Cisco IP phones that the rooms are equipped with.
The grid is going to be challenged to keep up with demand until alternative energy sources come online and more conservation efforts are implemented and efficiencies realized.
How would your configuration fare had your SIP trunks been down for 2.5 hours?
It's amazing that we are surrounded by technology that promises convergence, green benefits and better TCO but we still haven't gotten away from phone books.
On either side of that somewhat soft SIP trunk demarc, security continues to be important, and it's still a matter of contention on who's willing to pay for what services.
I think there's a growing reality that business models and perceptions must change.
The more dependent you are upon SIP trunks, the more diversity you’d better welcome into your configuration.
Visit the Energy Star website for new details on tax credits for energy efficiency for consumers and businesses.
MPLS service is working fine. Should we turn on monitoring of voice calls?
There's a new and growing trend of "cable cutters" severing their paid TV subscriptions in favor of watching Internet TV.
Neither Avaya or Siemens stand to greatly benefit from purchasing Nortel Enterprise and I don't see Nortel customers benefiting either. Fire sale prices paid for a customer list?
There's mounting evidence that exposing ourselves to low levels of electromagnetic radiation isn't good for us.
Are you using a network management tool to monitor and report on your VoIP traffic? If not, why not?
Imagine getting proprietary or personal information from the IP/SIP telephone calls and then having a field day with the information.
For every phone or other PoE device that you power down, you save energy; weekends and holidays mean more savings
Just like in IPT, the SMB/E is going to harvest the first fruits of SIP trunks.
Should access points be plugged into IP telephones?
In contrasting worlds of voice and data the same is true today--you can't have one without the other.
We are seeing and will continue to see for the next 10 years the development of trunk side IP and it's going to be exciting.
I'm not so sure that proclaiming 40-70% savings is the full picture of what customers actually are getting or what they fail to see they are risking.
For this cutover, we didn't have to give up traditional features like we did back in the early days of IPT. We preserved what we had and gained some improvements with the new box.
Cloud computing, hosted services and wireless are in.
The defining moment in many business failures is the failure of the business to stop and turn away from a bad decision.
Leveraged the right way, hosted services can impact the bottom line positively while improving processes. But it won't be plug-n-play.
In ADTRAN's mindset, SIP will take off.
No longer to be ignored is the radical shift in the US policy towards CO2 and five other industrial pollutants.
In telecom, color codes and sticking to them are important and when you don't follow them, expect trouble.
The lesson is pay your bills but pay them one-at-a-time and send one bill with one envelope and one check for payment.
Speakers presented the need for network management and monitoring for the forgotten about--VOICE.
Folks were all interested in leveraging value over name brands like Cisco and "doing more for less."
Are we chatting with live agents or is it with little green men and women inside the box?
Nortel faces a gargantuan task if they think they can reorganize and rebuild their empire to compete in an already crowded market.
There are key elements in winning P2P or hosted business and maybe remain viable as an Interconnect/VAR.
Is what you have and propose life-altering?
Giving out bonuses shouldn't be the priority
Nortel, what is it that you're good at? Whatever it is, it must resolve itself in the minds of the public real soon.
While I do predict that MSPs will rise this year I also think that their business tactics will change too.
Is your satellite provider headed for a collision too, or will space junk foil your VSAT operations?
Maybe the BORG should focus on Capital Hill where money is unlimited, and rushing to rack up debt for future generations is the other guy's idea of solving problems.
Circuit protection isn’t cost prohibitive, but replacing the gear puts you into a reactive mode and that is expensive.
I could give up my iPhone and you could give up using USB memory sticks without encryption. How likely is that?
Imagine the frustration because you can't get the carrier to correct a contract problem.
Many IP-PBX manufacturers are deploying their own in-house IPT troubleshooting tools.
Nortel has that old embedded base. It won't die, go away or get buried even if Nortel bites the dust.
Managed switches, UPSs and a little TLC continue to help to improve our bottom line.
Someone always profits during economic contractions and this year is the year of conserving cash. Apple, AT&T, McDonald's and Wal-Mart stand to do well feeding from the bottom up.
We get the same performance with ADTRAN and can offer "enterprise class solutions" to our SMBs that they can afford.
More services beyond utilitarian ones will move to the web. Thin clients will grow in the SMB and they are predicted to significantly increase their IT spending in 2009. Both Apple and Cisco are expected to enjoy more profitability from video- and audio presence.
We all want to forget $4 a gallon for gasoline and that proved to be a breaking point for most. At what price per kilowatt-hour will the same message resonate?
When you stop and think about it, what is more appealing, a phone or a computer?
Allan Sulkin asked a great question: Nortel: What Should Customers Do? Not only does the question apply to Nortel but to any manufacturer.
Ready or not, here they come. Hosted providers--and at least one that attended the recent ADTRAN event in Huntsville, is poised to begin battle for turf. The telecom war I don’t think is so much about just Cisco. Hear my reasoning.