Posts By Gary Audin

Marketing and IT: Working Together as One

Gary Audin | March 24, 2017 |
Successful marketing and IT collaborations are constructed with specific and conscious decisions that implement policies to support them.

Where Data Processing Lives

Gary Audin | March 17, 2017 |
With IoT, the cloud and the network edge can work in tandem to process the copious data coming from endpoints.

Migrating to SIP Trunks: Not Plug and Play

Gary Audin | March 10, 2017 |
Implementing the SIP trunk is different than implementing the common T1 or PRI, and comes with its own sets of challenges and opportunities.

Have You Embraced Digitalization?

Gary Audin | March 03, 2017 |
By reducing economic friction, digitalization fosters competition that puts pressures on revenue and profit growth.

SIP Trunking Should Be a No Brainer

Gary Audin | February 24, 2017 |
The benefits of SIP trunking are many, but you should follow best practices to ensure your implementation goes off without a hitch.

How Security-Conscious Are Your Users?

Gary Audin | February 17, 2017 |
Personal cyber security habits can reflect on your business IT security.

U.S. Mobile Internet Use in a Snapshot

Gary Audin | February 10, 2017 |
The use of mobile devices for Internet access is rapidly changing.

Recovering from a Cybersecurity Event

Gary Audin | February 03, 2017 |
By putting proper plans, processes, and procedures in place before you are targeted -- not after -- you will be better positioned to survive and thrive.

Peeling Away the Layers of IoT Interoperability

Gary Audin | January 27, 2017 |
Internet of Things interoperability is more than a network connection.

Making the 'Third Network' Work

Gary Audin | January 13, 2017 |
Network capacity delivered in an as-a-service model brings up certain challenges around SLAs and budgeting.

Why Real-Time Comms Needs a 'Third Network'

Gary Audin | January 06, 2017 |
Following the cloud model, network services need to evolve so they can support rapid service allocation and activation.

Conquering the Challenges of Cloud Migration

Gary Audin | December 23, 2016 |
By doing your homework and getting the right help, you can wind up with a fast, cost-effective, and reliable cloud implementation.

That Data Breach Will Cost You

Gary Audin | December 16, 2016 |
A Ponemon Institute study sheds light on the true costs of the average U.S. data breach.

Are You Prepared for a Data Breach?

Gary Audin | December 09, 2016 |
With the threat environment constantly changing, your data breach response plan will always be a step behind new malicious tactics.

SIP Trunk Equipment Still Needs Work

Gary Audin | December 02, 2016 |
PBX and SBC equipment providers continue to present problems for SIP trunking implementations, The SIP School's annual SIP survey shows.

SIP Trunk Providers Still Learning

Gary Audin | November 25, 2016 |
As The SIP School's sixth-annual SIP survey shows, many of the same problems from the same sources persist year after year.

How to Approach Resiliency Planning

Gary Audin | November 18, 2016 |
A sound resilience-based strategy will help an organization cope with unexpected and sudden shocks.

Exploring Telephony Denial of Service

Gary Audin | November 11, 2016 |
Brute force attack against voice systems is a real, and growing, problem.

Gamification Plays Well in the Contact Center

Gary Audin | November 04, 2016 |
A winning strategy involves a full feedback cycle of engage, enable, and incentivize.

Is IoT Accurate?

Gary Audin | October 28, 2016 |
You cannot assume that IoT endpoints will be right all the time.
 

Enterprise Connect Orlando 2017
March 27-30 | Orlando, FL
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April 5, 2017

Its no secret that the cloud offers significant benefits to enterprises - including cost reduction, scalability, higher efficiency, and more flexibility. If your phone system and contact center are

March 22, 2017

As today's competitive business environments push workforces into overdrive, many enterprises are seeking ways of streamlining workflows while optimizing productivity, business agility, and speed.

March 8, 2017

Enterprise IT's ability to innovate is critical to the success of the business -- 80% of CIOs agree. But the CIO role has never been more challenging than it is today, with rising operational respo

March 23, 2017
Tim Banting, of Current Analysis, gives us a peek into what the next three years will bring in advance of his Enterprise Connect session exploring the question: Will there be a new model for enterpris....
March 15, 2017
Andrew Prokop, communications evangelist with Arrow Systems Integration, discusses the evolving role of the all-important session border controller.
March 9, 2017
Organizer Alan Quayle gives us the lowdown on programmable communications and all you need to know about participating in this pre-Enterprise Connect hackathon.
March 3, 2017
From protecting against new vulnerabilities to keeping security assessments up to date, security consultant Mark Collier shares tips on how best to protect your UC systems.
February 24, 2017
UC analyst Blair Pleasant sorts through the myriad cloud architectural models underlying UCaaS and CCaaS offerings, and explains why knowing the differences matter.
February 17, 2017
From the most basics of basics to the hidden gotchas, UC consultant Melissa Swartz helps demystify the complex world of SIP trunking.
February 7, 2017
UC&C consultant Kevin Kieller, a partner at enableUC, shares pointers for making the right architectural choices for your Skype for Business deployment.
February 1, 2017
Elka Popova, a Frost & Sullivan program director, shares a status report on the UCaaS market today and offers her perspective on what large enterprises need before committing to UC in the cloud.
January 26, 2017
Andrew Davis, co-founder of Wainhouse Research and chair of the Video track at Enterprise Connect 2017, sorts through the myriad cloud video service options and shares how to tell if your choice is en....
January 23, 2017
Sheila McGee-Smith, Contact Center/Customer Experience track chair for Enterprise Connect 2017, tells us what we need to know about the role cloud software is playing in contact centers today.