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News & Views

Lisa Schmeiser, No Jitter editor

The problem is too much information and too many interactions spread across too many apps. The solution may be to let an AI agent do the work of pulling all these disparate elements together instead of expecting people to do it.

Sprinklr CEO proposes a new way to deliver enterprise-wide customer experience.

Headshot of Dave Michels, of TalkingPointz

Most of the RCS/iOS18 excitement is about Android and iOS users getting better interop. This is nice, but the real excitement is how brands will leverage RCS.

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