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October 18, 2024
Also, Dropbox releases Dash for Business, 8x8 announces AI-powered voice support for 8x8 Intelligent Customer Assistant, and Transcom, Avaya, and Sabio Group partner.
Zoom’s Next Big Act: Industry-Specific AI Solutions for Education, Healthcare, and Frontline Workers
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Zoom’s Next Big Act: Industry-Specific AI Solutions for Education, Healthcare, and Frontline Workers Can Zoom’s Industry-Specific AI Solutions Drive Emotion, Action, and Lasting Impact Across Key...
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October 9, 2024
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AI's potential to enhance customer interactions and address contact center staffing issues shows how people and copilots can work together...
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There is a fine line between self-service solutions that empower customers and self-serving tactics that prioritize efficiency over...