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July 29, 2024
In part one of this series, we outlined a structured 8-step process for prioritizing AI applications to evaluate. Now, we confront the next critical challenge: navigating the vast and often...
July 29, 2024
Business leaders should identify specific opportunities for productivity improvement.
July 26, 2024
NLX Journey provides AI-powered experience for travel and hospitality industry, Atomicwork integrates AI assistant with Teams, and Vonage announces new intelligent SIP capabilities.
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![NICE logo NICE logo](https://www.nojitter.com/sites/default/files/NICE-LOGO_1200_RGB_no-background.png)
June 14, 2024
NICE
There is a fine line between self-service solutions that empower customers and self-serving tactics that prioritize efficiency over...
![NICE logo NICE logo](https://www.nojitter.com/sites/default/files/NICE-LOGO_1200_RGB_no-background.png)
March 20, 2024
NICE
When it comes to AI for CX, if it’s done right, it’s practically invisible while seamlessly enhancing customer experiences. When done...
![Cognigy Logo](https://www.nojitter.com/sites/default/files/logo_cognig.png)
March 6, 2024
Cognigy
In today's dynamic contact center landscape, efficiency and customer satisfaction are paramount. AI Copilot and Agent Assist solutions are...