No Jitter

Featured Content

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NEC Hands Over UCaaS Offering Univerge Blue to Intermedia

Dave Michels

September 24, 2024

NEC is walking away from mature telephony, while Intermedia is running into a high-growth opportunity.

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What You Need to Know About the Zoom AI Companion

Kevin Kieller

September 24, 2024

Long gone are the days of Zoom only being about meetings. With email and calendar integration, team chat, phone, and now docs, Zoom Workplace is a full AI-enhanced collaboration platform.

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With All the Technology Choices Out There, How Do You Decide?

Barbara A Grothe

September 23, 2024

It is never easy for enterprise customers to decide on the correct technology decisions. Here’s some guidance to streamline the process.

News & Views

Visual Storytelling at NICE Interactions

Dave Michels

September 23, 2024

Humans have always used pictures to tell stories. Outgoing NICE CEO Barak Eliam’s immersive storytelling set a new high bar for tech company keynotes.

No Jitter Roll: Vonage Launches Vonage RCS and Expands their Salesforce Service Cloud Offering and Salesforce and NVIDIA partner to advance AI agents.

Hannah Warfel

September 20, 2024

Also, Magnit’s launch of Magnit Platform, Talkdesk’s new AI Rewriter and AI Translator, and Logitech launches a Copilot compatible keyboard and a Microsoft Teams certified headset.

How Productivity Measurement is Driving UCaaS Innovation

Dave Michels

September 20, 2024

As the landscape of UCaaS continues to evolve, productivity measurement is a key innovation that is breathing new life into the space.

Done Right, Collaboration Overload Could Be Alleviated by AI

Lisa Schmeiser

September 19, 2024

The problem is too much information and too many interactions spread across too many apps. The solution may be to let an AI agent do the work of pulling all these disparate elements together instead of expecting people to do it.

Tools Are the Building Blocks of Innovation – But You Still Need to Consider What You’re Building

Melissa Swartz

September 19, 2024

Beyond the hype around AI, it’s just a technology that, like any other, can be used in many ways. Thinking about AI as a tool is useful when considering how it should be utilized in your organization.

Zoom and Mitel Strike Hybrid Cloud Partnership

Dave Michels

September 18, 2024

Mitel to integrate Zoom Workplace, addressing demand for hybrid cloud unified communications and collaboration deployments.

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