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August 12, 2024
UJET has found success in a better-than-acquired partnership with Google.
August 12, 2024
A recent court decision has taken its cues from this year’s Supreme Court – which could affect how we all use the Internet.
August 09, 2024
Zoom rolled out Zoom Docs, RingCentral debuted its Next-Gen POTS Replacement solution, the new SIPPIO Bridge helps modernize PBXes, Five9 adds AI Knowledge to Genius AI suite and acquires Acqueon.
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![NICE logo NICE logo](https://www.nojitter.com/sites/default/files/NICE-LOGO_1200_RGB_no-background.png)
June 14, 2024
NICE
There is a fine line between self-service solutions that empower customers and self-serving tactics that prioritize efficiency over...
![NICE logo NICE logo](https://www.nojitter.com/sites/default/files/NICE-LOGO_1200_RGB_no-background.png)
March 20, 2024
NICE
When it comes to AI for CX, if it’s done right, it’s practically invisible while seamlessly enhancing customer experiences. When done...
![Cognigy Logo](https://www.nojitter.com/sites/default/files/logo_cognig.png)
March 6, 2024
Cognigy
In today's dynamic contact center landscape, efficiency and customer satisfaction are paramount. AI Copilot and Agent Assist solutions are...